MELVIN CARTER
Frisco,TX
Summary
Diligent Catastrophe Claims Adjuster with a proven track record in managing complex catastrophe claims, including experience with MCC and FAA. Proficient in assessing property damage, determining coverage, and negotiating settlements to achieve equitable resolutions. Expertise in utilizing investigative techniques and collaborating with cross-functional teams enhances the efficiency of claims processes. Committed to delivering exceptional service and support to clients during challenging times.
Overview
1
1
Certification
39
39
years of professional experience
Work History
General Contractor
M CARTERSGCC LLC
Dallas, TX
08.2024 - Current
- Oversaw budgeting and resource allocation to optimize project efficiency and minimize costs.
- Coordinated subcontractor activities, streamlining workflows for timely project completion.
- Developed project schedules, aligning tasks with client expectations and regulatory requirements.
- Managed construction projects, ensuring compliance with safety regulations and quality standards.
National Catastrophe Auto/Property Claim Adjuster
PILOT CATASTROPHE INC.
03.2021 - Current
- Led mobile claim centers during federally declared natural disasters, coordinating field response and optimizing resource allocation.
- Managed high-volume claims for residential, commercial, and auto losses, ensuring technical accuracy in damage evaluation.
- Acted as the primary point of contact for policyholders and corporate stakeholders.
- Served as the primary point of contact for policyholders and corporate stakeholders, facilitating clear communication and timely updates.
- Managed high-volume photo and document integration to maintain compliance with insurance industry standards and streamline claim processing.
- Executed nationwide deployment of mobile claim centers during natural disasters.
General Contractor
DEBONAIR DESIGN & CONSTRUCTION
Fort Lee, NJ
01.2018 - 02.2021
- Directed subcontractor teams across residential and commercial properties, ensuring timely project completion from site initiation to final handover.
- Ensured strict adherence to OSHA standards, building codes, and municipal permitting requirements.
- Managed procurement and vendor scheduling while tracking budgets, contributing to adherence to project financial plans.
- Interpreted blueprints and conducted site inspections, ensuring quality standards and compliance with engineering specifications.
Senior Field Technician – Lineman
VERIZON
Brooklyn, NY
02.1992 - 11.2017
- Led multiple line gang crews to complete large-scale telecom infrastructure projects safely, efficiently, and on schedule.
- Executed complex aerial and underground construction projects, ensuring proper pole setting, conduit placement, and specialized fiber/copper installation.
- Expertly operated Digger Derricks, Bucket trucks, Rodders, and Wheel carriers.
- Performed precision cable pulling, stringing, and termination while conducting network testing and verifying signal quality.
- Interpreted complex engineering work orders and vendor specifications to facilitate accurate project execution.
- Maintained a 25-year record of strict adherence to safety protocols in high-voltage environments.
Combat Engineer (12B)
UNITED STATES ARMY
Fort Leonard Wood, MO
03.1988 - 02.1996
- Executed mobility and survivability operations, including demolitions and obstacle breaching, to enhance operational effectiveness; operated heavy equipment and 5-ton dump trucks to support mission objectives.
- Constructed and strengthened defensive structures and protective fortifications to ensure troop safety and mission success.
- Utilized advanced problem-solving and teamwork skills to maintain engineering equipment, ensuring readiness and mission fulfillment under pressure.
- Received honorable discharge after completing service
- Constructed and demolished obstacles to support mission objectives.
- Conducted route clearance operations to identify and eliminate explosive hazards.
Education
High School Diploma -
Adlai Stevenson High School
The Bronx, NY05-1986
Skills
- Operations: Telecom Field Operations, Line Gang Leadership, Aerial & Underground Construction
- Technical: Fiber & Copper Installation, Network Troubleshooting, Heavy Equipment Operation
- Management: Construction Project Management, OSHA & Code Compliance, Budget Oversight
- Specialized: Claims management, Technical writing, Stakeholder Communication
- Adjusting Licenses: Texas, Florida, AL, AR, IN, KY, LA, MI, MS, NM, NC, OK, SC, WV
- Industry Certifications: Allstate Certified, State Farm Certified, Property Field Claims
- Software Proficiency: Xactimate, Next-Gen, XactAnalysis
- Project planning
- Claims investigation
- Cost estimation
- Damage assessment
- Property inspection
Certification
Transportation: Class A CDL., Adjusting Licenses: Texas, Florida, AL, AR, IN, KY, LA, MI, MS, NM, NC, OK, SC, WV., Industry Certifications: Allstate Certified, State Farm Certified, Property Field Claims., Software Proficiency: Xactimate, Next-Gen, XactAnalysis.
Personal Information
Title: Telecom Field Operations Leader | Construction Manager | Claims Specialist
Timeline
General Contractor
M CARTERSGCC LLC
08.2024 - Current
National Catastrophe Auto/Property Claim Adjuster
PILOT CATASTROPHE INC.
03.2021 - Current
General Contractor
DEBONAIR DESIGN & CONSTRUCTION
01.2018 - 02.2021
Senior Field Technician – Lineman
VERIZON
02.1992 - 11.2017
Combat Engineer (12B)
UNITED STATES ARMY
03.1988 - 02.1996
High School Diploma -
Adlai Stevenson High School