Melvin Davis
Ogden,UT
Summary
Dynamic communicator who consistently outperforms company goals and expectations. Professional in retail sales with experience in product placement and merchandising. Looking for a challenging new role with a growing team where I can apply my expertise and experience in retail and troubleshooting skills. Dedicated to learning, growing, and succeeding in any role.
Overview
6
6
years of professional experience
Work History
Fashion Consultant
Dillards
04.2024 - Current
- Accepted and processed customer payments.
- Merchandised store inventory in seasonal and brand displays.
- Proposed accessories to complete outfits and complement clothing choices.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Stayed on top of current fashion trends and revamped stock according to updates.
- Drove brand awareness by organizing display setups and assisting in merchandising.
Online Grocery Associate
Walmart
02.2023 - 05.2023
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Transported Customers in store and online orders to Curbside customer locations
- Had an excellent attendance record and was always on time for work
- Used Zebra Handhelds to track Pick and fulfill orders, and review inventory in a timely and proactive manor
- Increased customer satisfaction by resolving on floor stocking issues, or online order fulfillment issues
- Worked in a team built environment and provided both team and leadership skills when needed
- While finishing my senior year of high school working part time at Zumiez i was able to sell 100K in merchandise which rewarded me with a sales merchandise box and other items as well.
Online Grocery Associate
Walmart
01.2022 - 12.2022
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Transported Customers in store and online orders to Curbside customer locations
- Had an excellent attendance record and was always on time for work
- Used Zebra Handhelds to track Pick and fulfill orders, and review inventory in a timely and proactive manor
- Increased customer satisfaction by resolving on floor stocking issues, or online order fulfillment issues.
Software Support Specialist
iFIT
02.2021 - 11.2021
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions
- Patched software and installed new versions to eliminate security issues and protect data
- Documented all transactions and support interactions in the system for future reference and addition to the knowledge base
- Responded to end-user support requests and patiently guided people through basic troubleshooting tasks
- Used test scripts, personal expertise, and probing questions to break down and evaluate user problems
- Increased sales by informing prospects about the advantages of my products and services in comparison to those offered by competitors.
Inventory Control Specialist
Best Buy
10.2020 - 02.2021
- Completed physical inventory counts each truck
- Led quality assurance initiatives and reduced work flow downtime to increase profits
- Was in charge of unloading shipments, inspecting merchandise, and keeping track of paperwork
- Moved inventory with the help of forklifts and pallet jacks
- Ensured that merchandise was moved from the stockroom to the sales floor in a timely and accurate manner
- Accepted packages that had been delivered, verified products, and double-checked delivery totals.
Apparel Sales Associate
Zumiez
11.2018 - 02.2021
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Designed eye-catching displays to attract customers' attention
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Entered data into the [Software] system, including payments, account information, and call logs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Kept my knowledge of store sales, payment policies, and security standards up to date
- Was in charge of issuing receipts and processing refunds, credits, and exchanges.
Education
High School -
Logan High School
Logan, UT01.2020
Skills
- Inventory management
- Product testing
- Pricing
- Merchandising
- Data analysis
- Conflict resolution
- Self-motivated
- Team building
- Marketing strategies
- Communications
- Strong verbal communication
- Data entry
- Customer service
- Team Leadership
- Relationship development
Accomplishments
While finishing my senior year of high school working part time at Zumiez i was able to sell 100K in merchandise which rewarded me with a sales merchandise box and other items as well.
Timeline
Fashion Consultant
Dillards
04.2024 - Current
Online Grocery Associate
Walmart
02.2023 - 05.2023
Online Grocery Associate
Walmart
01.2022 - 12.2022
Software Support Specialist
iFIT
02.2021 - 11.2021
Inventory Control Specialist
Best Buy
10.2020 - 02.2021
Apparel Sales Associate
Zumiez
11.2018 - 02.2021
High School -
Logan High School