Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dealer Trainer
Stoops Freightliner Quality Trailer
03.2023 - Current
Stayed current with industry developments through continued education courses and certifications, ensuring relevant instruction for technicians.
Provided individualized support for technicians struggling with coursework, resulting in improved comprehension and performance.
Enhanced technician understanding of diesel systems by incorporating hands-on activities and real-world examples into lessons.
Developed comprehensive lesson plans with organized outlines and detailed lessons to cover vehicle operation, maintenance, and troubleshooting techniques.
Instructed technicians on navigating through third party manufacture websites to locate repair and maintenance procedures.
Managed and prioritized multiple projects related to classroom and training aid improvement.
Utilized Microsoft Excel, Adobe Acrobat Reader, and Microsoft PowerPoint to document technician training progress.
Established positive relationships with dealership management in order to communicate training needs.
Coordinated and judged professional and expert technician competitions.
Oversaw, coached, and redirected technicians as they completed real-world repairs on real equipment.
Developed software content, study aids and handouts for third party industry professionals.
Diesel Technician
Stoops Freightliner Quality Trailer
09.2019 - 03.2023
Troubleshot systems, traced problems and diagnosed root causes.
Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
Inspected class 8, class 7, class 6, and class 5 vehicles for repair and maintenance needs.
Completed warranty services and submitted required paperwork.
Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
Performed DOT safety inspections.
Managed and assigned work orders to new technicians.
Coached new technicians while performing troubleshooting and repairs.
Diesel Mechanic
Greg's Diesel
07.2017 - 09.2019
Troubleshot and diagnosed problems with ABS and brakes systems.
Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
Installed new systems and components in vehicles.
Documented findings and all actions taken.
Performed body repairs on trailers.
Communicated efficiently with customers in order to effectively diagnose problems with their trailers.
Welded new parts.
Operated forklift to move parts and objects.
Wheeled Vehicle Mechanic
United States Army National Guard
02.2013 - 01.2019
Conducted wheeled vehicle recovery operations.
Performed semi-annual and annual services on up-armored and non-up-armored vehicles.
Planned and briefed personnel on missions.
Maintained 100% accountability of all assigned equipment.
Specialized on rebuilding hubs on 5-ton and 2 1/2 ton vehicles.
Orchestrated thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
Professional discipline within the assigned squad was maintained by enforcing standards of conduct consistently and fairly.
Achieved high morale within the squad by fostering a positive and supportive work environment.
Automotive Mechanic
Ed Martin Buick GMC
03.2017 - 07.2017
Maintained positive relationships with all customers.
Used schematic diagrams to plan work.
Accurately completed service reports.
Performed warranty repairs.
Used alignment racks, tire balance machines, and rotated brakes.
Performed troubleshooting with diagnostic equipment.
Diesel Mechanic
Knight Transportation Inc
07.2016 - 03.2017
Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
Performed minor engine repairs.
Documented findings and all actions taken.
Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
Installed and troubleshooted monitoring cameras in semi-trucks.
Maintained a clean work space.
Performed electrical diagnostics.
Education
High School Diploma -
Pike High School
Indianapolis, IN
2013
Skills
Teamwork and Collaboration
Ethical Leadership
Continuous improvement
Computer software Proficiency
Certification
Daimler Trucks of North America certified instructor
DTNA Total Truck Care certified
DTNA Professional certified
DTNA Expert certified
Timeline
Dealer Trainer
Stoops Freightliner Quality Trailer
03.2023 - Current
Diesel Technician
Stoops Freightliner Quality Trailer
09.2019 - 03.2023
Diesel Mechanic
Greg's Diesel
07.2017 - 09.2019
Automotive Mechanic
Ed Martin Buick GMC
03.2017 - 07.2017
Diesel Mechanic
Knight Transportation Inc
07.2016 - 03.2017
Wheeled Vehicle Mechanic
United States Army National Guard
02.2013 - 01.2019
High School Diploma -
Pike High School
Daimler Trucks of North America certified instructor
DTNA Total Truck Care certified
DTNA Professional certified
DTNA Expert certified
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