Melvin Etsano

• Managed waste collection and disposal services for corporate clients, ensuring efficient and environmentally responsible operations.
• Coordinated logistics to optimize waste management processes, enhancing service delivery, and sustainability.
• Cultivated and maintained strong client relationships, tailoring services to meet specific hauling needs, and driving client satisfaction.
• Streamlined waste collection operations, improving efficiency, and aligning with environmental best practices.
• Developed and implemented logistics strategies to ensure timely service, optimal route planning, and cost-effective operations.
• Built lasting partnerships with clients through personalized attention, contributing to business growth and long-term customer loyalty.
• Monitored staff performance, set service standards, and proactively addressed operational challenges to maintain high-quality service.
• Negotiated and managed contracts, securing long-term business relationships, and expanding service offerings.
  

• Coordinated and completed timely deliveries of furniture and home goods to customers, ensuring safe transport and high-quality service.
• Managed the loading, unloading, and assembly of furniture items at customer locations, providing professional and efficient installation services.
• Maintained excellent communication with customers and Big Lots management, ensuring satisfaction, and resolving any delivery issues or concerns promptly.

Established processes to ensure efficient workflow throughout the business.

• Built and maintained a loyal client base through excellent service and reliability.
• Monitored staff performance and addressed issues.
• Provide customer service standards and resolved customer problems to uphold quality service.
• Created and maintained contracts with many stores.

• Operated a retail furniture store, including inventory management and customer service.
• Built and maintained a loyal client base through excellent service and reliability.

• Delivered pharmaceutical products to pharmacies on an early morning route, ensuring timeliness and accuracy.
• Coordinated delivery schedules to optimize efficiency while maintaining compliance with medical regulations
• Built strong working relationships with pharmacy staff through dependable service

Independent contractor for Comcast Corporate.

• Installed, repaired, and maintained cable systems for residential and commercial clients.
• Diagnosed and resolved technical issues efficiently to ensure customer satisfaction