MELVIN GODDARD
Brooklyn
Summary
Adept Office Services Specialist with a proven track record at Ironshore/Liberty Mutual, showcasing expertise in file organization and exceptional problem-solving abilities. Spearheaded the development of training programs and streamlined office operations, enhancing efficiency. Renowned for a positive attitude and a strong focus on achieving and surpassing administrative goals. Efficient and dependable, bringing strong organizational skills and meticulous attention to detail. Demonstrated ability to manage office operations, including scheduling, data entry, and records management, ensuring tasks are completed quickly and with minimal errors. Proficient in using office software and equipment to maintain smooth workflow and support team productivity. Seeking role of Office Services Specialist, offering solid work ethic and commitment to achieving results.
Overview
25
25
years of professional experience
Work History
Youth Mentor/Sports Coordinator
Good Shepherd Service
01.2009 - Current
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
- Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
- Introduced students to positive and creative outlets such as drawing and poetry.
President
Biddybros Basketball Program
01.2000 - Current
- Exhibited strong leadership skills while providing guidance and direction to kids 5-18 by running training through basketball
- Created vision and strategic priorities that aligned with goals and visions of organization
- Developed and implemented strategies to increase organizational efficiency and effectiveness
- Utilized problem-solving techniques to resolve complex issues quickly and effectively
- Organize community basketball tournament every summer for kids 5-18
- Spearheaded a series of successful fundraising campaigns and initiatives
- Provided mentorship opportunities for employees at all levels of the organization
President
Biddybros/Brothers Dream Org
01.2000 - Current
- Exhibited strong leadership skills while providing guidance and direction to executive team members
- Created a positive working environment by encouraging collaboration among staff members
- Utilized problem-solving techniques to resolve complex issues quickly and effectively
- Oversaw planning and execution of basketball camps and tournaments for the community
- Oversee the holiday toy drive and make sure all toys are distributed
- Spearheaded a series of successful fundraising campaigns and initiatives
- Led negotiations of contracts with vendors, suppliers, partners, investors, and other third parties
- Presided over organizational expansion into new markets
Office Services Specialist
Ironshore/Liberty Mutual
11.2022 - 05.2024
- Developed training programs for new hires regarding proper use of office equipment and software applications
- Managed day-to-day operations of the office services department including scheduling staff shifts
- Utilized strong interpersonal skills when interacting with coworkers, clients, vendors
- Resolved conflicts between employees in a diplomatic manner while maintaining confidentiality
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for new items; verifying receipt of supplies
- Coordinated meetings between departments ensuring all necessary resources were available
- Answered telephone calls in a professional manner while providing accurate information about products or services offered by the organization
- Provided excellent customer service to internal and external customers by responding promptly and professionally to inquiries, requests, and complaints
- Ensured compliance with safety regulations at all times while working in the office environment
- Supported staff by performing data entry and completing administrative duties
Office Technician
Coney Island Hospital
09.2020 - 04.2022
- Created detailed reports on various projects using data collected from various sources
- Handled confidential documents according to established security protocols
- Developed comprehensive filing systems to organize and store office documents
- Utilized Microsoft Office Suite for daily office tasks, such as creating spreadsheets, composing emails, and preparing presentations
- Managed inventory of office supplies ensuring they were adequately stocked at all times
- Compiled, copy, sort and file records of office activities, business transactions, and other activities
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Maintained and updated filing, inventory, mailing and database systems, either manually, and used computer
Education
GED -
john jay high school
01.2001
Skills
- File Organization
- Scheduling appointments
- Documentation Review
- Scheduling
- Calendar Management
- Meeting planning
- Expense Tracking
- Positive Attitude
- Time Management
- Strong Problem Solver
Awards
- Community citation from the local councilwoman for community service
- Multiple coach of the year awards
- Red Hook man of the year for community service
Timeline
Office Services Specialist
Ironshore/Liberty Mutual
11.2022 - 05.2024
Office Technician
Coney Island Hospital
09.2020 - 04.2022
Youth Mentor/Sports Coordinator
Good Shepherd Service
01.2009 - Current
President
Biddybros Basketball Program
01.2000 - Current
President
Biddybros/Brothers Dream Org
01.2000 - Current
GED -
john jay high school
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