Operations Manager
Self-employeed
Columbus City, Ga.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Addressed customer concerns with suitable solutions.
- Delegated work to staff, setting priorities and goals.
