Melvin Kelley
Saint Clair Shores,MI
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
5
5
years of professional experience
Work History
Server
WaterMark Bar and Grille
Saint Clair Shores, Michigan
05.2023 - Current
- Trained new employees to perform duties.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Regularly checked quality of ingredients used in preparation of dishes served.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Fishbones St. Clair Shores
Saint Clair Shores, Michigan
06.2021 - 05.2023
- Accurately recorded orders in POS system while providing excellent customer service.
- Matched wines with menu items and guest preferences.
- Provided guests with information about menu items, made suggestions and took orders.
- Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
- Informed customers of daily specials and signature menu items.
Server
Cracker Barrell Old Country Store
Roseville, Michigan
01.2019 - 06.2021
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Lake Shore High School
Saint Clair Shores, MI08-2012
Skills
- Self Motivation
- Menu Memorization
- Team Player
- Staff Training
- Time management abilities
- High-volume dining
- Dining customer service
Timeline
Server
WaterMark Bar and Grille
05.2023 - Current
Server
Fishbones St. Clair Shores
06.2021 - 05.2023
Server
Cracker Barrell Old Country Store
01.2019 - 06.2021
High School Diploma -
Lake Shore High School
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