Melvin Lajara
Food And Customer Service Worker
Dubai, UAE
Summary
Experienced Assistant Kitchen Manager known for strong food safety compliance and effective team training. Committed to enhancing service quality and operational excellence in busy kitchen environments.
Overview
1
1
Language
8
8
years of professional experience
Work History
Senior Waiter/Cashier Team Leader
Lagardere Travel Retail LLC
2025.01 - Current
- Oversaw daily dining operations, ensuring high service standards and guest satisfaction.
- Mentored junior staff, enhancing team performance and service efficiency.
- Developed and implemented training programs for new employees, improving service consistency.
- Collaborated with management to streamline workflows, reducing wait times during peak hours.
- Managed inventory and supply orders, ensuring adequate stock levels for smooth operations.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
Assistant Kitchen Manager
PICKL DMCC
2019.07 - 2025.07
- Supervised kitchen staff, ensuring adherence to operational standards and food safety protocols.
- Streamlined inventory management, reducing waste and improving cost efficiency in supply chain processes.
- Trained new team members on kitchen procedures, enhancing overall productivity and service quality.
- Coordinated daily kitchen operations, maintaining high standards of food preparation and presentation.
- Managed vendor relationships to ensure timely delivery of quality ingredients and supplies for kitchen operations.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
Lead of Stations (Operations)
Burger King
2018.06 - 2019.06
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Associate of Science - Industrial Technology
Batangas State University
Lipa City, Batangas, Philippines 2001.05 -
Skills
Strong communication skills
Time management and organization
Kitchen staff coordination
Food safety compliance
Safe food handling & quality control
Exceptional customer service
Order accuracy & cash/payment handling
Flexible schedule availability
Foreign language fluency (English)
Timeline
Senior Waiter/Cashier Team Leader
Lagardere Travel Retail LLC
2025.01 - Current
Assistant Kitchen Manager
PICKL DMCC
2019.07 - 2025.07
Lead of Stations (Operations)
Burger King
2018.06 - 2019.06
Associate of Science - Industrial Technology
Batangas State University
2001.05 -