Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Additional Information
Languages
Timeline
Generic

Melvin Lopez

East Windsor,NJ

Summary

Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities. also, I'm considered myself very detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CRB Hub Operations Lead

Williams Sonoma Inc.
07.2015 - Current
  • DC Returns Department - CRB - Shop and CRB - Load Out
  • Refused Units - Returns Department (Customer orders) Delivery team - Driver Claims - Report Load out CRB - HUB CRB DM - DF Report CRB Aged Inventory Research CRB - HUB - Returns Performance - Report
  • CRB - SHOP Repairs/Furniture
  • Customer Service and shop - document to track repairs and schedules
  • DOCK SEARCH - Items lost in the Warehouse.

ADMINISTRATIVE ASSISTANT - ECDC Returns Department

Williams Sonoma Inc.
02.2015 - Current
  • Refused Units - Returns Department (Customer orders) Delivery team - Driver Claims - Report Load out CRB - HUB CRB DM - DF REPORT

DC CLERK / CRB-HUB / VENDOR COMPLIANCE

Williams Sonoma Inc.
02.2014 - 02.2015
  • 500 Orders - (Replacement orders) Refused Units - Returns Department ( Vendor Compliance ) Vendor Compliance Report, 500 Orders Report and Refused Units report.

PARTIALS DEPARTMENT (Replacement Parts Program)

Williams Sonoma Inc.
06.2013 - 02.2014
  • Customer Orders and Partials Inventory
  • Partial replacement parts are defined as parts used to repair and/or replace a part damaged, and/or, missing during the shipping and/or delivery of an item to a Customer
  • Active Location and Reserved location (PFS Orders)
  • Wave Cart Report and PND report.

QA Inspector and Merchandise Handler

Williams Sonoma Inc.
09.2011 - 07.2013
  • Excellent communication skills and leadership with work teams Inspect units daily to ensure that first quality items are used to satisfy costumer Work with QAITS (Quality Assurance Information tracker) Inspections, Reworks, RTVs
  • Inspect A-batches: high profile orders and replacement order for customer Help out in morning CRB (Cranbury Hub) load out to stop defective units from reaching customer homes (taking pictures and finding manufactured defect or warehouse damages)

QA Inspector

VERSANT
02.2011 - 08.2011
  • Inspect units daily to ensure that first quality items used to satisfy customers Reworks

Supervisor

CODECO
01.2009 - 12.2009
  • Supervised teams at construction sites (El Salvador and Honduras) Final finishes on interior designs and garden design/write and maintain budget for supplies

Draw out blue prints for constructions on new housing and Create ideas for outdoor/indoor design

ECSYT
01.2008 - 11.2008

Education

ESL Program -

Mercer College
01.2012

Bachelor of Architecture -

San Carlos University
01.2008

Skills

  • Licensed Architecture and design professional highly effective at integrating the art, science and business of building
  • Bilingual Spanish-English
  • Capable of handling multiple inspections and testing projects simultaneously
  • Inspector with an extensive background in various types of inspections methodologies and testing instrumentation
  • 12 years MHE (Machine Handling Equipment) experience Reach, Sit Down and pacer
  • Experience in the following Departments: Receiving, picking, Put-away, Partials, A-batches, QA, Vendor Compliance and CRB-HUB/RETURNS
  • PKMS, TPM, CCUI, YARDVIEW, HUB-WM, SANFRAN 3, WMOS - JER & CRB HUB, OPTORO, Microsoft Office, Outlook, QAITS, AutoCAD, Paint (Photoshop)
  • 2012,2014,2016 & 2018 member of Training and Development Team
  • Traveling team support - Boston & Atlanta

Accomplishments

lead of the quarter 5 times, catch spirit award 8 times, above and beyond award 7 times, Howard Lester Award of Excellence 1 time.

Awards

01/2019, Williams Sonoma Inc., Lead of the quarter 12/2018, Williams Sonoma Inc., Catch Spirit 05/2018, Williams Sonoma Inc., Above and beyond 04/2017, Williams Sonoma Inc., Lead of the quarter 02/2017, Williams Sonoma Inc., Above and beyond 09/2016, Williams Sonoma Inc., Above and beyond 07/2016, Williams Sonoma Inc., Above and beyond 06/2015, Williams Sonoma Inc., Catch Spirit 01/2014, Williams Sonoma Inc., Catch Spirit 04/2013, Williams Sonoma Inc., Perfect attendance of the year 03/2013, Williams Sonoma Inc., Above and beyond 08/2012, Williams Sonoma Inc., Award of excellence

Certification

first responder, 12 years MHE (Machine handling equipment ) experience with reach truck,sit down & pacer, Microsoft excel office, Autocad.

Additional Information

In the past two year i have been working, helping and built Returns teams in Atlanta, GA and Boston, MA. Also, supporting DAY HUB Returns as well.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CRB Hub Operations Lead

Williams Sonoma Inc.
07.2015 - Current

ADMINISTRATIVE ASSISTANT - ECDC Returns Department

Williams Sonoma Inc.
02.2015 - Current

DC CLERK / CRB-HUB / VENDOR COMPLIANCE

Williams Sonoma Inc.
02.2014 - 02.2015

PARTIALS DEPARTMENT (Replacement Parts Program)

Williams Sonoma Inc.
06.2013 - 02.2014

QA Inspector and Merchandise Handler

Williams Sonoma Inc.
09.2011 - 07.2013

QA Inspector

VERSANT
02.2011 - 08.2011

Supervisor

CODECO
01.2009 - 12.2009

Draw out blue prints for constructions on new housing and Create ideas for outdoor/indoor design

ECSYT
01.2008 - 11.2008

ESL Program -

Mercer College

Bachelor of Architecture -

San Carlos University

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Melvin Lopez