Melvin Loveless
Wylie,TX
Summary
Results-driven operations professional with a proven track record of optimizing workflows, managing cross-functional teams, and driving business growth. Skilled in process improvement, compliance monitoring, and performance analysis to enhance operational efficiency. Adept at risk management, data-driven decision-making, and ensuring regulatory adherence. A strategic leader with experience in scaling operations, employee development, and streamlining processes to maximize productivity. Seeking to leverage expertise in operations management and problem-solving to contribute to a dynamic operations team.
Overview
8
8
years of professional experience
Work History
Regional Account Coordinator
Stevens Transport
2024.10 - Current
- Increased regional operations' total revenue by 61% within four months through strategic growth initiatives and operational enhancements
- Expanded regional operations by growing the team from 4 to 10 employees, enhancing efficiency, and overall performance
- Analyze operational income reports weekly to track employee performance, and ensure goal attainment
- Developed and implemented a coverage plan to optimize departmental efficiency and overall success
- Lead cross-functional teams to develop effective solutions for customers' needs
- Recruit, interview, and select employees to fill vacant roles
- Utilize problem-solving skills to resolve customer issues in a timely manner
- Discuss job performance problems with employees, identifying causes and issues to find solutions.
Risk Management Analyst
Stevens Transport
2022.02 - 2024.09
- Developed and implemented risk management strategies to assess, mitigate, and control financial risks impacting the organization's operations
- Conducted risk exposure analyses and presented findings to senior executives and the board of directors to support informed financial decision-making
- Reviewed and analyzed legal documents to assess potential financial liabilities in dispute scenarios
- Ensured adherence to corporate financial policies by maintaining accurate records of claims and transactions
- Audited customer financial data, identified discrepancies, and recommended corrective actions to mitigate financial risk
- Managed high-value financial claims, minimizing financial exposure.
Dedicated East Coast Planner
Stevens Transport
2020.12 - 2022.01
- Expanded the Dedicated East Coast operations by managing business development across four states, scaling operations from 5 to 23 drivers within nine months.
- Analyzed and optimized logistics processes, achieving a 33% increase in weekly load count within a year.
- Developed and implemented strategic sales initiatives, resulting in increased revenue and operational efficiency.
- Monitored compliance and employee performance, identifying areas for improvement and mitigating operational risk through daily performance tracking.
- Managed full-cycle employee operations, including recruitment, training and performance management, ensuring maximum productivity and adherence to company policies.
- Led cross-functional teams, fostering collaboration to drive growth, streamline workflows, and improve overall operational effectiveness.
Manager in Training
Stevens Transport
2017.05 - 2020.12
- Collaborated with other managers to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability such as creating service reports for numerous Fortune 500 companies.
- Lead and delegated employee assignments, monitored progress and evaluated performance.
- Supported successful budget planning and administration by proactively monitoring expenditures for 3 departments.
- Recruited and hired numerous qualified candidates to fill open positions.
- Collaborated with other managers to plan and direct organizational tasks.
Education
BBA - Business Administration And Management
Texas State University
San Marcos, TX2020-12
Skills
- Analytical Thinking
- Revenue growth
- Territory management and growth
- Proficient in Microsoft Office
- Market analysis
- Problem-solving
- Market intelligence
- Recruiting and hiring
- Leadership
- Strong interpersonal skills
Timeline
Regional Account Coordinator
Stevens Transport
2024.10 - Current
Risk Management Analyst
Stevens Transport
2022.02 - 2024.09
Dedicated East Coast Planner
Stevens Transport
2020.12 - 2022.01
Manager in Training
Stevens Transport
2017.05 - 2020.12
BBA - Business Administration And Management
Texas State University