Melvin Mattis
Brooklyn,NY
Summary
Determined Lead Program Representative adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Program Representative offering over 15years of experience providing exceptional assistance to internal and external customers. Self-directed and efficient with strengths in problem-solving and conflict management. Professional liaison between program and clients, translating details and supporting customer journey. Adept at managing incoming calls and emails, coordinating documents and explaining benefits in relatable terms. Proficient in checking information, processing applications and managing enrollments. Good communication, organizational and multitasking abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
51
51
years of professional experience
66
66
years of post-secondary education
Work History
Lead Program Representative
New York State Nurses Association
07.2012 - Current
- Interpreted and enforced contract language, operational procedures , and policies and procedures.
- Schedule and represent Professional Registered Nurses at Labor Management, Nurse Practice Committee, Staffing Committee, Grievances and conflict resolution.
- File grievances , investigate , prepare members for grievance conferences and arbitration .
- Coordinated communications between management, staff and risk management when there issues warranting this intervention.
- As Lead NYSNA Representative, be a resource person other NYSNA team -members in Practice and Labor isseus.
- Provide orientation to new NYSNA employees as well as to new NYSNA members .
- Contract negotiation
NYSNA Program Representative
New York State Nurses Association
07.2007 - 09.2012
- Schedule meetings with management, prepare an agenda, and organize staff around the issue .
- Organize rally, build solidarity around an issue , prepare speakers for communication with management , and advocate for positive outcomes for the general membership, specific departments or individual members .
- Interpreted and enforce contract language, policies and procedures, operational procedures , and personnel rules and regulations.
- File grievances and defend members when disciplinary action is taken against them .
- Provide reports for NYSNA management , and facilitate achievement of NYSNA strategic planning goals and objectives.
- Build solidarity among the general membership.
- Prepare agendas and schedule Labor Management Meeting, Nurse Practice Committee Meeting as well as attend Joint Labor Management Meetings .
- Lobby politicians, community leaders and and all stakeholders to achieve a desired outcomes for patients, staff and members of the community.
Staff Nurse
Terrence Cardinal Cooke Long Term Care Facility
04.1992 - 09.2011
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Nursing Supervisor
Woodhull Medical And Mental Health Center
04.2004 - 07.2007
- Supervised registered nurses, licensed practical nurses, certified nursing assistants and patient care assistants.
- Delegated tasks and provided leadership to nurses and support personnel.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Provided direct nursing care to patients when personnel was short-staffed.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
- Answered questions and addressed concerns from employees timeframe via email, phone and in person.
- Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by agency.
Staff Nurse
Woodhull Hospital Medical And Mental Health Center
07.2002 - 08.2004
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Promoted patient independence by teaching self-care skills.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Staff Nurse
St Mary's Hospital
09.2001 - 04.2002
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Promoted patient independence by teaching self-care skills.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Managed elements of patient care from admission to discharge or transfer to other units.
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
- Identified learning needs of patients and families and responded with advocacy and health education.
Trained Teacher
Ministry Of Education
09.1980 - 08.1990
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Graded and evaluated student assignments, papers and course work.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Instructed students in core educational principles, concepts and in-depth subject matter.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ 01.2017 - 03.2018
Bachelor of Science - Legal Studies
Kaplan College - Indianapolis
Indianapolis, IN 11.1993 - 07.1997
Diploma - Teaching
Corinth Teachers College
Corinth , Trinidad , West Indies 09.1980 - 07.1982
No Degree - General Certificate of Education Passes
Fyzabad Secondary School
Fyzabad , Trinidad , West Indies 1973.09 - 1974.07
No Degree - General Certificate of Education Passes
Fyzabad Secondary School
Fyzabad , Trinidad , West Indies 09.1968 - 07.2023
Associate of Science - Nursing
Excelsior College
Albany, NY 12.1993 - 07.1997
Skills
- Meticulously identify issues, plan interventions, and provide guidance and leadership
- Provide training to new NYSNA Program Representatives
- Conduct new employee orientation to newly employed staff
- Organize members around an issue
- Good communication skills with members, management and other stakeholders
- Complete tasks in a timely manner
- Report Tracking
- Interpersonal Communication Skills
- Employee Evaluation
Poetry Writing , Gardening , Home Modification, Cooking
Wrote more than 400 hundred poems on various topics with goal of publishing .
Pride in home gardening including herbs, and decorative plants and shrubs .
Apply skills achieved at Corinth Teachers College in Industrial Arts - Woodworking , to home modification.
Take pride in cooking various meals for family, self and guests
Timeline
Bachelor of Science - Nursing
Grand Canyon University
01.2017 - 03.2018
Lead Program Representative
New York State Nurses Association
07.2012 - Current
NYSNA Program Representative
New York State Nurses Association
07.2007 - 09.2012
Nursing Supervisor
Woodhull Medical And Mental Health Center
04.2004 - 07.2007
Staff Nurse
Woodhull Hospital Medical And Mental Health Center
07.2002 - 08.2004
Staff Nurse
St Mary's Hospital
09.2001 - 04.2002
Associate of Science - Nursing
Excelsior College
12.1993 - 07.1997
Bachelor of Science - Legal Studies
Kaplan College - Indianapolis
11.1993 - 07.1997
Staff Nurse
Terrence Cardinal Cooke Long Term Care Facility
04.1992 - 09.2011
Diploma - Teaching
Corinth Teachers College
09.1980 - 07.1982
Trained Teacher
Ministry Of Education
09.1980 - 08.1990
No Degree - General Certificate of Education Passes
Fyzabad Secondary School
1973.09 - 1974.07
No Degree - General Certificate of Education Passes
Fyzabad Secondary School
09.1968 - 07.2023
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