Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melvin Minier

North Bergen

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Construction Worker

Bwm Construction
06.2018 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.

Customer Service Cashier

Atlantis Fresh
03.2022 - 06.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

No Degree - HVAC

Lincoln Technical Institute
Paramus, NJ
01-2025

High School Diploma -

Union City High School
Union City, NJ
06-2014

Skills

  • Problem-solving
  • Heavy lifting
  • Construction
  • Attention to detail
  • Worksite safety
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service Cashier

Atlantis Fresh
03.2022 - 06.2024

Construction Worker

Bwm Construction
06.2018 - Current

No Degree - HVAC

Lincoln Technical Institute

High School Diploma -

Union City High School

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Melvin Minier