MELVIN MONTERROSA
Chicago,IL
Summary
Professional with robust background in department coordination, bringing valuable organizational skills and proactive approach to operational efficiency. Known for promoting team collaboration and adapting to changing requirements effectively. Reliable and results-driven, with strong communication and leadership abilities.
Overview
2
2
years of professional experience
Work History
Maintenance Department Coordinator
Bertsch Properties
06.2023 - Current
- Organized and maintained department records for easy access and regulatory compliance.
- Managed vendor relationships, negotiating contracts for optimal cost savings without compromising quality or service levels.
- Oversaw daily operations, ensuring smooth workflows and timely completion of tasks within the department.
- Implemented performance tracking tools, enabling informed decision-making and proactive problem-solving within the department.
Customer Service Sales Representative
Home Depot
06.2023 - Current
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Took care of many duties including gathering delivery orders, restocking products in my department, and answering incoming customer calls to address any questions or concerns.
Education
Bachelors Degree - Finance
DePaul University
Chicago, IL05.2027
Skills
- Proficient in AppFolio Property Management Software
- Microsoft Excel
- Financial Analysis
- Point of Sale (POS) System Operations
- Inventory Management
- Data Analysis
- Customer Relationship Management
- Cash Handling and Transaction Processing
- Online Sales Support
- Data Entry
- Project Coordination and Scheduling
Awards
- State Seal of Biliteracy
- Dean's List, DePaul University
- Customer Service Recognition (Home Depot)
Timeline
Maintenance Department Coordinator
Bertsch Properties
06.2023 - Current
Customer Service Sales Representative
Home Depot
06.2023 - Current
Bachelors Degree - Finance
DePaul University
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