Melvin Moreno
Austin,TX
Summary
Servant leader and Senior Technical Program Manager with solid background in the Software Development industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements. Strong commitment to exceed customer expectations through innovation, creativity and team empowerment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Google
Austin, TX
09.2021 - Current
- Orchestrate engineering and cross-functional efforts to deliver high-quality Graphics features on Android
- Perform risk management on Android Graphics native platform to ensure best-in-class products for global partners
- Collaborate with engineering, product, and program teams to define and explore business challenges, creating technical roadmaps and delivery plans.
Senior Technical Program Manager
Expedia Group
Austin, TX
10.2019 - 09.2021
- Collaborated with Marketing, Product, Design, Engineering, and Internal Partner teams to develop Expedia's new Partner acquisition experience, increasing partner lead creation and onboarding conversion.
- Coached Engineering teams on agile frameworks and best practices to build collaborative environments that fostered high-quality product delivery
- Worked closely with Marketing, Product, Engineering, and Data Analytics teams to design, instrument, and monitor products with tools like Tableau to track progress toward our business goals.
Technical Program Manager
Luxoft
Guadalajara, Mexico
01.2018 - 10.2019
- Planned and developed "Flexible Innovation Time" initiative for Vrbo's Partner Experience team to foster an innovation and continuous improvement spirit.
- Guided Partner Experience Properties team to improve predictability by 40% while doubling the team's velocity with respect to previous quarter.
- Developed a proof of concept to automate Jira sprint metrics generation reducing time spent by TPMs by 99%.
- Led content model consolidation for Vrbo under the Brand-less amenities project reducing from 735 to 327 available attributes for Partners and Travelers.
- Managed two distributed teams with a total of 12 Engineers and performed TPM duties for the Content and Media team.
- Worked with Product, Engineering management and Sr. Leadership to prioritize, organize and implement programs that drive Expedia Group's business value.
Information Technology Project Manager
Softtek
Aguascalientes, Mexico
12.2016 - 12.2017
- Managed and motivated distributed teams to promote collaboration and keep members on-task and productive.
- Operated under Kanban and Scrum frameworks to efficiently organize and carry out project tasks.
- Produced monthly business and technical reports, updating stakeholders and senior leadership on project progress and roadblocks.
- Gathered requirements, defined scopes, allocated resources, and established timelines to exceed project expectations.
Software Engineer
Softtek
Aguascalientes, Mexico
05.2016 - 12.2016
- Enhanced critical-to-fly application features for weather and track conditions to meet Southwest Airlines' needs.
- Led distributed engineering teams to migrate legacy applications into micro-service architecture.
- Automated Incident response and resolution for ServiceNow tickets reducing support costs by 5% and improving SLA scores.
- Orchestrated efficient deployments with Release Management, testing features and fixing bugs ensuring high-quality products
Founder/Managing Partner
AyMojo Apps
Villahermosa, Mexico
01.2015 - 05.2016
- Developed customized iOS (Objective-C and Swift) and Android applications meeting customer needs.
- Developed static and dynamic websites with HTML5, bootstrap, PHP, Django, CSS and JavaScript.
- Implemented SEO and SEM strategies for customers improving customer acquisition.
- Managed Linux dedicated servers, domain names, hosts and DNS.
- Promoted new business and expanded company's professional network through attendance and participation in community and industry events.
R&D Engineer
E&Tech Developments De Mexico
Villahermosa, Mexico
08.2013 - 10.2015
- Managed software and hardware projects from concept to production, ensuring high-quality products and solid support model.
- Developed real-time monitoring applications in C and Python on Linux-based embedded systems, resulting in a 40% cost reduction and more affordable products
- Developed SCADA applications in .NET C# on Windows-based systems.
- Developed, deployed, and maintained real-time monitoring systems on oil fields, offshore platforms, and vessels.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Postgraduate - undefined
UAG Campus Tabasco
Tabasco, Mexico2014
Bachelor of Mechatronic Engineering - undefined
UAG Campus Tabasco
Tabasco, Mexico2013
Bachelor of Systems Engineering - undefined
Eastern University
Monagas, Venezuela2010
Skills
- Servant leadership
- Program Management
- Product Strategy
- Cross-functional collaboration
- Continuous process improvement
- User Acceptance Testing (UAT)
- Agile frameworks
- Executive reporting and presentation
- Strategic Planning
Certification
- Certified Scrum Master (PSM I)
- IELTS Academic
Timeline
Technical Program Manager
Google
09.2021 - Current
Senior Technical Program Manager
Expedia Group
10.2019 - 09.2021
Technical Program Manager
Luxoft
01.2018 - 10.2019
Information Technology Project Manager
Softtek
12.2016 - 12.2017
Software Engineer
Softtek
05.2016 - 12.2016
Founder/Managing Partner
AyMojo Apps
01.2015 - 05.2016
R&D Engineer
E&Tech Developments De Mexico
08.2013 - 10.2015
Postgraduate - undefined
UAG Campus Tabasco
Bachelor of Mechatronic Engineering - undefined
UAG Campus Tabasco
Bachelor of Systems Engineering - undefined
Eastern University