Melvin Orellana
General Produce
North Highlands,CA
1
Language
22
Years of experience
Results-driven Class A CDL Driver with a proven track record at General Produce, excelling in safe driving and effective communication. Demonstrated expertise in loading dock procedures and problem-solving, ensuring timely deliveries and maintaining a clean driving record. Committed to enhancing operational efficiency and customer satisfaction through teamwork and adaptability.
Work History
Yard Hostler Driver
4 Months- Operated Class A CDL trucks for refrigerated produce deliveries across regional routes.
- Inspected vehicles and trailers before departure to ensure DOT compliance and safe operation.
- Secured pallets and produce loads to prevent damage during transit and unloading.
- Verified bills of lading, delivery instructions, and shipment counts for accurate order fulfillment.
- Maintained temperature-sensitive cargo standards to protect freshness throughout transport.
- Communicated with dispatch and receiving teams to coordinate timely pickups and deliveries.
- Completed driver logs, inspection reports, and shipment documentation with accuracy.
- Handled loading and unloading activities while following safety procedures and customer requirements.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status
Class A CDL Driver
22 Years- Operated Class A CDL trucks for refrigerated produce deliveries across regional routes.
- Inspected vehicles and trailers before departure to ensure DOT compliance and safe operation.
- Secured pallets and produce loads to prevent damage during transit and unloading.
- Verified bills of lading, delivery instructions, and shipment counts for accurate order fulfillment.
- Maintained temperature-sensitive cargo standards to protect freshness throughout transport.
- Communicated with dispatch and receiving teams to coordinate timely pickups and deliveries.
- Completed driver logs, inspection reports, and shipment documentation with accuracy.
- Handled loading and unloading activities while following safety procedures and customer requirements.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Maintained strict compliance with DOT operating and reporting guidelines for Type transportation.
- Delivered freight daily across Location, putting in as many as Number miles per route with Number stops.
- Operated vehicles with capacities as high as Number pounds with Number incidents.
- Delivered Type equipment to worksites across Location.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Supervisor
17 Years- Supervised produce receiving, rotation, and stocking to maintain freshness and reduce spoilage.
- Coordinated warehouse associates across picking, packing, and shipping workflows for timely order fulfillment.
- Enforced food safety, sanitation, and quality standards throughout storage and distribution areas.
- Trained new team members on equipment use, handling procedures, and workplace safety.
- Monitored inventory levels and replenishment needs to support continuous product availability.
- Resolved daily operational issues and adjusted staffing to maintain productivity and coverage.
- Inspected outbound loads for accuracy, condition, and compliance with customer specifications.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Account Manager
16 Years- Managed customer accounts, maintaining service consistency and responsive communication across produce orders.
- Negotiated pricing and terms, balancing client needs with margin expectations.
- Coordinated order fulfillment with sales, warehouse, and logistics teams to ensure accurate deliveries.
- Resolved account issues quickly, preserving customer satisfaction and long-term business relationships.
- Reviewed product availability and inventory updates to guide sales commitments.
- Strengthened client retention through proactive follow-up and dependable account support.
- Trained new team members on account procedures, order flow, and customer service standards.
- Improved workflow accuracy by streamlining communication between customers and internal departments.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Merchandiser
13 Years 9 Months- Arranged produce displays to maximize visibility and maintain planogram compliance.
- Rotated stock using FIFO to ensure freshness and reduce spoilage.
- Monitored inventory levels and replenished shelves to prevent out-of-stock conditions.
- Inspected produce quality and removed damaged items from display areas.
- Coordinated with store teams to execute merchandising standards and seasonal resets.
- Trained new merchandisers on product handling, display setup, and store procedures.
- Maintained clean, organized cases and backroom areas to support efficient operations.
- Communicated product needs and availability concerns to support timely replenishment.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Sales Representative
13 Years 8 Months- Managed customer accounts, strengthening long-term relationships and repeat produce orders.
- Negotiated pricing and terms to align sales opportunities with margin goals.
- Coordinated order entry, delivery schedules, and substitutions to support timely fulfillment.
- Monitored inventory availability to prevent shortages and maintain accurate customer commitments.
- Resolved product quality and service concerns, preserving client satisfaction and account retention.
- Trained sales staff on product knowledge, customer service standards, and order procedures.
- Reviewed market demand and customer buying patterns to guide sales strategy and assortment planning.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Warehouse Worker
2 Years- Received and inspected produce shipments for quality, accuracy, and proper storage conditions.
- Loaded and unloaded trucks using pallet jacks and forklifts to support timely distribution.
- Picked, packed, and staged orders according to shipment schedules and customer requirements.
- Rotated inventory using FIFO practices to maintain freshness and reduce spoilage.
- Organized warehouse aisles and storage areas to improve accessibility and workflow efficiency.
- Followed food safety and sanitation procedures to maintain compliant, clean work areas.
- Trained new warehouse staff on receiving, picking, packing, and product handling procedures.
- Monitored inventory levels and reported shortages to support accurate replenishment and order fulfillment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
High School Diploma
Skills
Loading dock procedures
Order picking
Electrical safety
Lockout and tagout procedures
Yard management
Container handling
Teamwork and collaboration
Problem-solving
Safe driving
Problem-solving abilities
Multitasking
Multitasking Abilities
Loading and unloading
Reliability
Excellent communication
Critical thinking
Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Yard Hostler Driver
General Produce
2026.06 - CurrentRead More
Class A CDL Driver
General Produce
2004.09 - 2026.09Read More
Supervisor
General Produce
2004.09 - 2021.09Read More
Account Manager
General Produce
2004.09 - 2020.09Read More
Merchandiser
General Produce
2004.09 - 2018.06Read More
Sales Representative
General Produce
2004.09 - 2018.05Read More
Warehouse Worker
General Produce
2004.09 - 2006.09Read More
Río Linda Senior High School
High School Diploma
Read More