Melvin Ozoria
Belleville,NJ
Summary
Senior Manager of Treasury Back Office and Transfers with more than 14 years of experience in local and international banking for the Operations areas of Treasury, RTGS Payments, ACH and international Wires, Proof and Transit, Cash Pick Up and branches. My experience began at Scotiabank DR in 2009, after 2 years I moved to Citibank DR to perform various functions, where Reached significant professional growth thanks to dedication, commitment and others skills. After 10 years in CITIBANK, returned to Scotiabank DR in 2020 As a senior manager of TBO and Transfers where, thanks to my leadership, process improvement, and implementation of procedures, I was employee of the year for 3 consecutive times.
Overview
15
15
years of professional experience
Work History
Senior Manager of Treasury Back Office & Transfer
Scotiabank Dominican Republic
Santo Domingo
10.2020 - 05.2024
- Supervisor of Treasury Back Office and Transfer Support
- Among the functions we can mention: the accounting control and settlement of investment buy and sell operations (Goverment Bonds, Central Bank Bonds, global, corporate and US treasury bonds)
- Control over the investment portfolio in the different custodians (Cevaldom, Oppenheimer y ScotiaTrust)
- Monitoring of buy and sell of foreign currency at the interbank level and with headquarters (PVP, Hard Currencies, NDF, Forward)
- Control over the bank's portfolio of assets in the Money Market (Loan, Time Deposit, investments in headquarters, Interbanks, etc.)
- Liquidity management on term REPO with the Central Bank, overnight investment, auction of bills, bids, among other money market operations
- Regulatory reports related to the operations of the area.
- Management of technological projects of the department together with the technology area.
- Supervision of the transfer area, where instant payments (RTGS), international and interbank transfers are handle, supervising 20 employees
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
Treasury Back Office Manager
Citibank Dominican Republic
Santo Domingo
01.2017 - 12.2020
- Responsible for the approvals of the buy and sell of investments, global bonds and transfer of securities for both Citibank and Citinversiones de Títulos y Valores, stock market stall.
- Investments with the Central Bank (interest-bearing deposits, bills and bond auctions, among others)
- Opening and Cancellation of Corporate and Intercompany Time Deposits.
- Supervised staff members in their day-to-day tasks such as recordkeeping, filing, data entry.
- Trained new employees on proper use of software applications used by the Back Office team.
- Authorizations for transactions for the purchase and sale of currencies, PVP, Hard Currencies, NDF, Forward and SPOT
- Disbursement of Corporate Loans
- Reconciliation of Correspondent Accounts
- Supervision of collaborators (coaching, feedback, etc.)
Official Transfers
Citibank Dominican Republic
Santo Domingo
01.2016 - 12.2017
- Monitoring of ACH, RTGS and International Transfers
- Reconciliation of Accounts of the processes of the area
- Handling customers claims.
- Reporting and Statistics.
- Report Payment of taxes for transfers to the regulator.
- Supervision 3 Staff.
Proof and Transit Officer
Citibank Dominican Republic
Santo Domingo
01.2013 - 12.2016
- Process checks on the core banking received and sent to the Clearing House.
- Local and International Settlement Management (Dollar drafts and internal administration checks)
- Handling Customer Claims related to proof & Transit.
- Among other functions
Cash Pick Up Operator
Citibank Dominican Republic
Santo Domingo
01.2010 - 12.2013
- Cash Pick Up
- Authorize collection centers (G4S and DWN) to deliver cash according to customer requests.
- Control of the collection of securities from customers and record deposits in the system.
- Surprise cash counts throughout collection centers (G4S Santo Domingo, Santiago and La Romana, DWN Santo Domingo and Santiago).
Bank Teller
Scotiabank Dominican Republic
Santo Domingo
01.2009 - 12.2010
- Attend to customer needs, deposits, withdrawals, payments, etc
- International transfers, money orders and adm checks
- Refer new products to customers, among other functions
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Bachelor of Business Administration -
Caribbean University, DR.
10-2016
Skills
- Intermediate English
- Microsoft Office
- Excel
- Power Point
- Word
- Professional Development
- Documentation And Reporting
- Operations Management
Employment reference
- Edar Vitiello, Caribbean Operations Director at Scotiabank Dominican Republic. (829) 601-1116
- Robert Marte, Branch VP at CITIBANK DR. (809) 902-1012.
- José Febrillet, TBO VP at CITIBANK DR. (829) 766-2145.
Personal Reference
- Daniel Peña, 809 707 8400
- Domingo Perez, 829 917 3205
Timeline
Senior Manager of Treasury Back Office & Transfer
Scotiabank Dominican Republic
10.2020 - 05.2024
Treasury Back Office Manager
Citibank Dominican Republic
01.2017 - 12.2020
Official Transfers
Citibank Dominican Republic
01.2016 - 12.2017
Proof and Transit Officer
Citibank Dominican Republic
01.2013 - 12.2016
Cash Pick Up Operator
Citibank Dominican Republic
01.2010 - 12.2013
Bank Teller
Scotiabank Dominican Republic
01.2009 - 12.2010
Bachelor of Business Administration -
Caribbean University, DR.
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