Melvin Perry
Harrisburg,PA
Summary
Currently self employed in the window cleaning and building maintenance field. Highly motivated with 25 years of work experience in high rise window cleaning, building maintenance and warehouse duties. Highly adaptable and willing to take on challenges.
Overview
28
28
years of professional experience
Work History
High Rise Window Cleaner
Perry Window Cleaning
03.2017 - Current
- Enhanced safety measures by regularly inspecting and maintaining high rise window cleaning equipment.
- Decreased time spent on each project by efficiently planning and executing window cleaning tasks.
- Provided excellent customer service for building owners, addressing concerns and meeting their specific needs.
- Collaborated with team members to ensure timely completion of projects while adhering to safety standards.
- Assisted in training new employees on proper techniques and safety procedures, improving overall team performance.
- Proactively addressed any issues or setbacks encountered during a project, swiftly implementing solutions to maintain progress and quality work.
Operations Manager
Northeastern Building Maintenance
05.2005 - 12.2017
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Pest Control Technician/High Rise Window Cleaner
Clearwater Services
07.1996 - 05.2005
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Education
High School Diploma -
Harrisburg High School
Harrisburg, PASkills
- Chemical handling competency
- Quality control understanding
- Balance and coordination
- Strong communication
- Problem-solving abilities
- Physical strength
- Attention to detail
- Ladder safety awareness
- Lift Equipment Operation
- Conscientious and Detail-Oriented
- Heavy Lifting
- Physical Stamina
Timeline
High Rise Window Cleaner
Perry Window Cleaning
03.2017 - Current
Operations Manager
Northeastern Building Maintenance
05.2005 - 12.2017
Pest Control Technician/High Rise Window Cleaner
Clearwater Services
07.1996 - 05.2005
High School Diploma -
Harrisburg High School
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