Melvin Ray
Murfreesboro,TN
Summary
Dedicated Grill Cook committed to quality standards in food preparation. Proficient in operating grill station by following specified cook times for safe customer consumption. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements.
Overview
10
10
years of professional experience
Work History
Grill Cook
Tasting Room The
Smyrna, TN
05.2022 - Current
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Maintained cleanliness and organization of line workstations.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Server
The Standard
Nashville, TN
09.2022 - 01.2023
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
Banquet Server
Richland Golf Country cl
Brentwood, TN
05.2021 - 08.2022
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Provided exceptional service to high volume of daily customers.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Verified food tray contents and transported each from kitchen to banquet hall.
Banquet Captain
The Hermitage Hotel
Nashville, TN
02.2017 - 01.2019
- Supervised food preparation, delivery and quality to ensure satisfaction.
- Communicated with venue personnel to coordinate event logistics.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Stocked service stations with ice, napkins and straws.
- Placed food servings on plates or trays according to orders or instructions.
- Stocked server areas with supplies before, during and after shifts.
- Inspected completed meals against individual orders to verify accuracy.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
Banquet Server
Gaylord Opryland Resort & Convention Center
Nashville, TN
05.2014 - 02.2017
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Provided exceptional service to high volume of daily customers.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Noted timing of meal progression, keeping kitchen staff informed.
- Served orders by picking up and delivering selections from kitchen.
- Presented meal options to help patrons select food and beverages.
Education
Bachelor of Arts - Communications
Tennessee State University
Nashville, TN08-2004
Skills
- Portioning
- Equipment Maintenance
- Customer Service
- New Hire Training
- Food Preparation
- Batch Cooking
Accomplishments
Customer service award 2019 Hermitage hotel
Timeline
Server
The Standard
09.2022 - 01.2023
Grill Cook
Tasting Room The
05.2022 - Current
Banquet Server
Richland Golf Country cl
05.2021 - 08.2022
Banquet Captain
The Hermitage Hotel
02.2017 - 01.2019
Banquet Server
Gaylord Opryland Resort & Convention Center
05.2014 - 02.2017
Bachelor of Arts - Communications
Tennessee State University