Melvin Rideau
Beaumont,TX
Summary
Motivated individual seeking new opportunities to gain experience and provide outstanding service. Committed to expanding skill sets and training to exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
Doggett Toyota of Beaumont(formerly Kinsel Toyota)
08.2020 - Current
- Ascertains automotive problems and services by listening to customers description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
- Provide estimates, obtain approval of estimates, answering all questions and concerns.
- Met with customers to discuss service needs and offer available solutions.
- Maintains automotive records by recording problems and corrective actions planned.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Manage 35+ calls and emails daily.
Bartender
Green Mill Social Club
04.2017 - 01.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Responsible for providing excellent customer service and maintaining customer satisfaction.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Facilities Maintenance Technician
Spring Branch Transitional Care Center
10.2018 - 05.2019
- Handling assigned work orders and PMs (inspections, oil changes, meter readings…)
- Communicating existing and potential issues with their supervisors; most often maintenance manager or facilities manager.
- Using CMMS or paper records to log performed maintenance work.
- Abiding by different safety measures and policies.
- Solving mechanical, electrical, and hydraulic issues on various production and facility equipment.
- Troubleshooting mechanical breakdowns.
- Reading, analyzing, and interpreting technical procedures, electrical schematics, service manuals and work orders to perform required maintenance work (Dis) assembling/installing new machines, condition monitoring sensors, equipment.
Outside Service
Wildcat Golf Club
02.2015 - 08.2017
- Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.
- Responsible for the collection, organization, and cleanliness of all range equipment.
- Following all policies and procedures established by management to maintain integrity of equipment.
- Help keep all working areas attractive, neat and clean free of trash and waste.
- Responsible for washing the range balls to maintain their cleanliness and usability.
- Follow procedures for proper opening and closing of the cart and range operations.
- Responsible for cart cleanliness, cart supplies, cart condition and fueling.
Education
Electrical Technician Diploma -
Altierus Career College
Houston, TX07.2018
High School Diploma -
Ozen High School
Beaumont, TX06.2010
Skills
- Conduit Bending and Installation
- Troubleshooting Techniques
- MS Office
- Motor Concepts
- Customer service focus
- Electrical Safety and Codes
- Power Distribution
- Organization
- Electrical Theory
- Transformer Principals
- Team Work and Collaboration
- Fiber Optics
- Industrial Controls
- Interpersonal Communications
- Emergency Systems
- Solar Panel Systems
Certification
- TDLR Electrical Apprentice License
- Nidec Motor Pro Training
- Nidec PLC Training
- Nidec VFD Training
- TABC License
References
- Jedidiah Favorite, 713-408-3642
- Ja’Codie Grimes, 346-331-8163
- Ursaca Washington, 409-553-6270
Timeline
Assistant Service Manager
Doggett Toyota of Beaumont(formerly Kinsel Toyota)
08.2020 - Current
Facilities Maintenance Technician
Spring Branch Transitional Care Center
10.2018 - 05.2019
Bartender
Green Mill Social Club
04.2017 - 01.2020
Outside Service
Wildcat Golf Club
02.2015 - 08.2017
Electrical Technician Diploma -
Altierus Career College
High School Diploma -
Ozen High School
- TDLR Electrical Apprentice License
- Nidec Motor Pro Training
- Nidec PLC Training
- Nidec VFD Training
- TABC License
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