Melvin Rock
Shreveport,LA
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Meat Market Associate
Super1 Foods
06.2023 - 01.2024
- Contributed to an efficient work environment by cross-training in other departments for increased adaptability during peak hours or staff shortages.
- Assisted in the development of creative promotional strategies to drive sales and increase customer interest in the Meat Market department.
- Recommended complementary purchases to customers, increasing revenue.
- Actively participated in regular department meetings to share ideas, address challenges, and collaborate on improvements within the Meat Market area.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Increased efficiency within the department by streamlining processes for order fulfillment and product restocking during busy periods.
- Maintained high-quality standards through diligent inspection and proper handling of all meat items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced customer satisfaction by providing top-notch service and knowledgeable recommendations on meat products.
- Ensured compliance with local health codes by diligently cleaning surfaces, equipment, tools, utensils used within the Meat Market area.
- Promoted food safety by consistently adhering to sanitation guidelines, temperature controls, and proper storage techniques for all meat products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to maintain a clean, organized, and visually appealing Meat Market section that attracted customers.
- Delivered positive results in reducing shrinkage through accurate weighing practices and properly labeling packaged meats.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Supported store sales goals by efficiently processing custom meat orders and effectively merchandising products.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Production Worker
Reddy Ice
04.2021 - 05.2023
- Inspected final products to assess compliance with quality standards and established tolerances.
- Resolved issues quickly to maintain productivity goals.
- Assisted with the implementation of lean manufacturing principles, resulting in reduced waste and increased overall efficiency within the production facility.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Made sure that products were produced on time and are of good quality.
- Troubleshot production issues and provided timely solutions.
- Prepared reports and technical documentation of day-to-day production processes.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Organized work to meet demanding production goals.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - Medical Assisting
McCann School of Business And Technology
Pottsville, PAHigh School Diploma -
Northwood High School
Shreveport, LA05.2015
Skills
- Team Supervision
- Merchandise Receiving and Handling
- Product Demonstrations
- Retail Metrics and Goals
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Loss Prevention
- Speech Clarity
- Sales and Promotions
- Team Leadership
- Merchandise Recommendations
- Product and Service Sales
- Purchase Packaging
- Flexible Hours
- Product Knowledge
- Retail Merchandising
- Customer Assistance
- Product Merchandising
- Maintaining freshness
- Documentation And Reporting
- Organization
- Sanitation Practices
- Information Analysis
- Stock Rotation
- Exceeding Customer Expectations
- Heavy Lifting
- Building Customer Loyalty
- Temperature Monitoring
- Customer Service
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Waste Reduction
- Informed Product Selections
- Creative Thinking
- Sales floor organization
- Inventory and Stocking
- Order Management
- Ability to Lift 40 pounds
- Attention to Detail
- Store Organization
- Meeting Sales Goals
- Stock replenishment
- Reliable and Responsible
- Merchandising and Display
- Basic Mathematics
- Positive Customer Engagement
- Goal-Driven
- Food Safety Compliance
- Inventory Management
- Relationship Building
- Cash Handling
- Critical Thinking
- Good Telephone Etiquette
- Microsoft Software Proficiency
Timeline
Meat Market Associate
Super1 Foods
06.2023 - 01.2024
Production Worker
Reddy Ice
04.2021 - 05.2023
No Degree - Medical Assisting
McCann School of Business And Technology
High School Diploma -
Northwood High School
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