Melvin Villegas Carbajal

• Assisted technicians in installing HVAC systems and components.
• Maintained cleanliness and organization of work areas and tools.
• Assisted with inventory management and procurement of parts.
• Assisted in installing, repairing and maintaining HVAC systems.
• Coordinated book maintenance, optimized organizational tasks, and confirmed complete documentation
• Produced invoices and estimates, in addition to aiding customers with concerns and managing payment transactions.

• Provided ongoing support to staff in high-pressure environments.
• Demonstrated effective customer service techniques during training sessions.
• Trained new servers on menu items and service standards.
• Facilitated team meetings to enhance communication among staff members.
• Collaborated with management to develop training materials and resources.
• Provided exceptional service to high volume of daily customers.
• Monitored performance of trainees throughout the course duration to identify areas for improvement.