Melvin Woolens-Cochran
Swansea,IL
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Police Officer, Uniformed Road Patrol
East St. Louis Police Department
09.2022 - Current
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Operations Assistant
Platinum Deliveries
01.2020 - 03.2022
- Managed and maintained file system covering expenses, reports and support documentation.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Built and maintained relationships with affluent clients and customers.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Personal trainer
Club Fitness
01.2019 - 06.2019
- Organized files and created new system for personal fitness plans, records and contracts.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Recruited new participants each month with expertise in relationship-building and personal training.
Warehouse Associate
Goodwill Store
11.2018 - 06.2019
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Sales Associate Specialist
Champs Sporting Goods
01.2018 - 10.2018
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections and purchases.
Sales Associate
AEO Eagle,
06.2017 - 12.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Belleville East High School
Associates of Arts - Legal Administrative Justice, IT, Arts.
Southwestern Illinois College
Belleville, IL06.2023
Certificate - Policing
Illinois State Police Academy
Springfield, IL12.2022
Skills
- Powerpoint & Outlook
- Strong rapport building skills
- Control Crowd
- Gang Knowledge
- Operational Improvements
- Document control
- Verbal and written communication
- Relationship building
- Critical Thinking
- Microsoft Office Suite
- Evidence Identification
- Basic First Aid
Certification
- Academy (Sep 2018- Dec 2018) Community service via Campus Kitchen
- (Aug 2016 – Dec 2016) Community service via Belleville Humane Society
- (Winter 2018) Fairview Heights Civilian Police Academy
Rugby
- Played as wingman on multiple rugby clubs in New Zealand from 2021 to 2022.
- Proficient in adapting to the rules and strategies of the game.
- Engaged in team bonding exercises and positive sportsmanship.
Languages
Samoan
Limited Working
Tonga
Limited Working
German
Elementary
Timeline
Police Officer, Uniformed Road Patrol
East St. Louis Police Department
09.2022 - Current
Operations Assistant
Platinum Deliveries
01.2020 - 03.2022
Personal trainer
Club Fitness
01.2019 - 06.2019
Warehouse Associate
Goodwill Store
11.2018 - 06.2019
Sales Associate Specialist
Champs Sporting Goods
01.2018 - 10.2018
Sales Associate
AEO Eagle,
06.2017 - 12.2017
High School Diploma -
Belleville East High School
Associates of Arts - Legal Administrative Justice, IT, Arts.
Southwestern Illinois College
Certificate - Policing
Illinois State Police Academy
- Academy (Sep 2018- Dec 2018) Community service via Campus Kitchen
- (Aug 2016 – Dec 2016) Community service via Belleville Humane Society
- (Winter 2018) Fairview Heights Civilian Police Academy
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