Melvin Zongo
Portsmouth,RI
Summary
Proven professional with experience at Castle Hill Inn, adept in multitasking and effective communication. Excelled in enhancing dining experiences and training staff, demonstrating a strong blend of team collaboration and problem-solving skills. Achieved notable customer satisfaction levels, underscoring a commitment to professionalism and quality service.
Overview
4
4
years of professional experience
Work History
Catering Utility
Castle Hill Inn
06.2022 - 11.2024
- Ensured precise setup of tables, glassware, silverware, and other event essentials to create a seamless and visually appealing dining experience.
- Participated in catering and hospitality training programs to stay updated on industry trends and enhance service quality.
- Delivered exceptional customer satisfaction through prompt service, professional interactions, and attention to detail during wedding events.
- Trained new utility coworkers on company protocols, ensuring a smooth transition into their roles and promoting a safe work environment for all staff members.
Center Store Clerk
Clements Market Place
05.2021 - 05.2024
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Implemented company policies, procedures, and guidelines to maintain a consistent store appearance across all departments.
- Increased efficiency by maintaining an organized back stock area for easy access to products when needed on the sales floor.
- Upheld company standards for quality control when inspecting incoming products, ensuring only the best items were available for purchase.
Education
Electrical Engineering
University of Rhode Island
Kingston, RI05-2026
High School Diploma -
Portsmouth High School
Portsmouth, RI06-2022
Skills
- Multitasking capacity
- Professionalism and punctuality
- Physical stamina and endurance
- Team collaboration aptitude
- Problem-solving
- Effective communication
Languages
French
Limited Working
Timeline
Catering Utility
Castle Hill Inn
06.2022 - 11.2024
Center Store Clerk
Clements Market Place
05.2021 - 05.2024
Electrical Engineering
University of Rhode Island
High School Diploma -
Portsmouth High School
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