Melvina Cheh
Johnston,IA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Childcare Educator
Bright Horizons
Des Moines
02.2024 - Current
- Promoted healthy lifestyle habits like exercising regularly, eating nutritious food amongst the kids.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Maintained a safe environment for all children under care by adhering to safety regulations.
Security Officer
Securitas Security Services USA
West Des Moines, Iowa
08.2023 - 01.2024
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided escorts for visitors as needed throughout the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Childcare Worker
Tradition v children center
Johnston, IA
08.2022 - 08.2023
- Enforced rules to teach good manners and maintain safe environment
- Cared for children of various ages and assisted with feeding, dressing and daily activities
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
- Regulated children's schedules to balance rest, learning and play
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
- Communicated with parents about daily activities and any concerning behaviors
- Secured indoor and outdoor premises to protect children
- Employed positive guidance strategies to encourage children and improve behavior
- Organized and planned age-appropriate reading, crafts and music lessons
- Observed and monitored children to identify developmental strengths and target enrichment activities
Customer Service Cashier
Fareway
Johnston, IA
11.2020 - 05.2021
- Collected credit card and cash payments to complete transactions for customer orders
- Greeted customers and responded to informational requests
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Built loyal clientele through friendly interactions and consistent appreciation
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Maintained cleanliness and presentation of stock room and production floor
- Built and maintained productive relationships with employees
- Assisted customers by providing information and resolving complaints
Customer Service Cashier
Hardee's
Des Moines, Iowa
11.2019 - 11.2020
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
Customer Service Cashier
Price Chopper
Des Moines, IA
07.2020 - 10.2020
- Collected credit card and cash payments to complete transactions for customer orders
- Greeted customers and responded to informational requests
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Built loyal clientele through friendly interactions and consistent appreciation
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Maintained cleanliness and presentation of stock room and production floor
Education
Associate of Arts - Psychology
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2024
Skills
- Activity Planning
- Recreational Activity
- Basic Math skills
- Activities Leadership
- Communication
- Problem solving
- Attention to detail
- Social Development
- Early Education
- Cash handling
- Group Leadership
- Safety Understanding
- Reading Skills
- CPR training
Languages
Afrikaans
Native/ Bilingual
Timeline
Childcare Educator
Bright Horizons
02.2024 - Current
Security Officer
Securitas Security Services USA
08.2023 - 01.2024
Childcare Worker
Tradition v children center
08.2022 - 08.2023
Customer Service Cashier
Fareway
11.2020 - 05.2021
Customer Service Cashier
Price Chopper
07.2020 - 10.2020
Customer Service Cashier
Hardee's
11.2019 - 11.2020
Associate of Arts - Psychology
Maricopa Community Colleges - Glendale Community College