MELVINA SMITH
Albany,GA
Summary
Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.
Overview
20
20
years of professional experience
Work History
Special Education Paraprofessional
Worth County School System
11.2016 - 06.2021
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Offered student support through special accommodations, extra assistance and assessments.
- Oversaw class of students in absence of instructor.
- Administered tests to class and graded papers.
- Alerted instructor to student behavior or issues requiring intervention.
- Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
- Monitored student classroom and outdoors activities to promote student safety.
- Helped special education teachers determine specific needs for individuals with exceptional needs.
Cashier
Big Lots, Blvd
10.2013 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier/Clerical
U Save It Pharmacy
08.2004 - 04.2014
- My duties was to answer the phone and take customers prescription numbers down for refills on their medications
- I routed calls where they needed to be routed to
- I rung up customers prescriptions and OTC items
- During the first of the month I cash Customer
- Social Security Checks, I sold postal stamps, I had to collect payments on customers who had a in store credit charge accounts and post the payments to their account and document it down in our log
- I did patients printouts for patients who requested them
- I updated patients personal information in the computer I also help assist the manager with closing and doing the summary report of each register to count them down at the end of my shift.
Cashier/Pharmacy Tech
Eckerd Drug
10.2002 - 08.2004
- My duties was to answer the phone and take down customers prescription numbers for refills on their medications
- I routed calls where they needed to be routed to, I rung up customers prescriptions and OTC items and I help assisted the pharmacist.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked automated medication dispensing equipment.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Extended Day Teacher
Dougherty County School System
08.2001 - 10.2002
- My duties were to provide the children with a safe environment during after school hours
- I help them with their homework and planned extracurricular activities with them.
- Communicated openly with program leadership to maximize success of all care activities.
- Planned fun and engaging activities to keep students occupied and provide additional learning opportunities.
- Organized and supervised games and [Type] recreational activities to promote physical, mental and social development in children.
Unit Secretary
Palmyra Nursing Home
04.2001 - 07.2001
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided information for patient admissions and discharges to foster timely processing.
Education
Bachelor of Science - Healthcare Management
American InterContinental University
Chandler, AZ11.2024
No Degree - Medical Assisting
Albany Technical College - 1704 S. Slappey Blvd
Albany, GA08.2021
High School Diploma -
Dougherty Comprehensive High School
Albany, GA06.1998
Skills
- Customer Service
- Data Entry
- Teamwork
- Medical Terminology
- Instructional Support
- Skills Strategies
- Administrative Updates
- Benefits Administration
- CPR Training
- Organizational Goal Development
- HIPAA Guidelines
- Healthcare
- Health Information Systems (HIS)
- Problem-Solving Skills
- Quality Assurance and Control
- Medicare and Medicaid Processes
Timeline
Special Education Paraprofessional
Worth County School System
11.2016 - 06.2021
Cashier
Big Lots, Blvd
10.2013 - 02.2021
Cashier/Clerical
U Save It Pharmacy
08.2004 - 04.2014
Cashier/Pharmacy Tech
Eckerd Drug
10.2002 - 08.2004
Extended Day Teacher
Dougherty County School System
08.2001 - 10.2002
Unit Secretary
Palmyra Nursing Home
04.2001 - 07.2001
Bachelor of Science - Healthcare Management
American InterContinental University
No Degree - Medical Assisting
Albany Technical College - 1704 S. Slappey Blvd
High School Diploma -
Dougherty Comprehensive High School
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