Melvin Carey Dukes Phd

• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.

• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Improved business profits by 300% through strategic updates to processes, procedures and team makeup.

Taught Undergraduate and Graduate Classes in Supply Chain Management

Courses included Operations Management, Logistics Analytics, International Trade and International Transportation and Logistics

Worked with students to assist them in post graduate placements based on their career objectives

Performed research and conference presentations on Organizational Readiness for Change

Research results presented in London, Cairo, Atlanta, Kansas City, San Francisco

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Increased Profitability from negative $2.7 million per year to a positive $1.5 million per year while increasing revenue by 225%

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Supported and supervised team of 165 drivers and 15 staff professionals.
• Turned around an organization losing $600k per year to profitability in excess of $1.2 million
• Expanded locations from one location to seven for national coverage of services
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Led operational team in creation, roll out and management of new product lines.