Melviney Jackson
Leander,TX
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
22
22
years of professional experience
Work History
Supervisor
Medical City Fort Worth
05.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular huddle meetings daily.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Train new staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Review staff performance and provided coaching to address inefficiencies.
Supervisor
Hospital Housekeeping System - John Peter Smith
01.2014 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Team Lead/Supervisor
Sodexo - John Peter Smith
10.2008 - 01.2014
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Bakery Manager
Kroger
07.2002 - 09.2008
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
- Established performance metrics to evaluate staff productivity accurately while identifying areas for improvement or additional training needs.
Education
High School Diploma -
Dunbar
Fort WorthSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Teamwork and Collaboration
- Multitasking Abilities
- Time Management
- Adaptability and Flexibility
- Team building
- Active Listening
Timeline
Supervisor
Medical City Fort Worth
05.2022 - Current
Supervisor
Hospital Housekeeping System - John Peter Smith
01.2014 - 05.2022
Team Lead/Supervisor
Sodexo - John Peter Smith
10.2008 - 01.2014
Bakery Manager
Kroger
07.2002 - 09.2008
High School Diploma -
Dunbar