Melvin Kline

• Consulted on site visits to discuss the clients vision and made recommendations for the appropriate equipment to fit their needs and budget.
• Along with audio video designs we executed smart home control solutions for security, lighting and home audio integration.
• Consulted in acoustic treatment integration for home and commercial projects.
• Conducted on site surveys with technicians to plan out pre-wiring layouts prior to job commencement.
• Worked with custom builders to compliment clients design.
• Checked completed work for quality, performance and client tutorials for proper operation of system.
• Built a strong rapport with clients to foster confidence in system installations.
• Worked with hotels and other commercial projects for audio video displays in conference rooms.
• Followed up with clients on seasonal outdoor AV systems and lighting systems.
• Canvased local businesses to inform of our commercial offerings in audio video solutions and security surveillance systems.

• Worked the sales floor for demonstrating high end audio equipment.
• Delivered and set up systems for the highest quality sound achievable for each system design.
• Worked with clients on custom audio systems in retrofit requirements and new home integration.

• Developed designs for whole home audio and video systems with smart home integration such as lighting and HVAC control.
• Offered home security and camera surveillance systems.
• Designed acoustic treatments for home and commercial projects.
• Demonstrated complete home theater designs.
• Worked with interior designers and custom home builders.

Management of the daily operation of sales and repair department, including the supervision of sales associates. Developed and implemented strategies to increase sales and profitability of our store.

Managed the distribution of used audio and new product within our three satelite stores.

Established relationships with long term clients, while maintaining the expanding customer base.

Performed sales consultations and educated clients on products and services in the customers home.

Trained, coached, and mentored junior sales personnel.

Worked with service department on screening and maintaining high quality repairs

Conducted most interviews of all sales and management personnel for our stores.

Combined sales of all our shops exceeding $5-$6 million in annual sales.