Melvin Roy Parks Jr
Sales
Pittsburgh,PA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
21
21
years of professional experience
Work History
Sales Manager
Byrider Sales Of Indiana
01.2017 - Current
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Made 100 to 150 sales calls per day
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Program Consultant
Byrider Sales Of Indiana
08.2014 - 12.2016
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Made 100 to 150 sales calls per day
Business Telesales
Verizon Wireless Corporation
05.2012 - 05.2014
- Answered 150 to 200 inbound telephone calls from interested customers to persuasively discuss offerings.
- Develop exceptional relationships with business owners by building rapport and developing trust to understand their specific challenges
- Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections
- Understand quickly which sales opportunities to close internally and which to send to specialists in another area
- Ability to understand core business products and services. Consistent record of sales and outside calling skills.
- Motivated self-starter with demonstrated leadership ability and potential.
- Ability to understand core business products and services. Consistent record of sales and outside calling skills.
Assistant Manager
Verizon Wireless Corporation
06.2009 - 05.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Senior Sales/Sales Representative
Verizon Wireless Corporation
03.2003 - 04.2009
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Quoted prices, credit terms and other bid specifications.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Became overall sales leader by surpassing sales goals by 120% across multiple platforms
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Point Park University
Pittsburgh, PA12.2003
Skills
- Sales Planning
- Sales Team Training
- Sales Tracking
- Solution Selling
- Strategic Planning
- KPI Tracking
- Consultative Sales
- Relationship Building
- Goals and Performance
- Rapport and Relationship Building
- Positive and Upbeat
- Sales Presentations
Accomplishments
- Ranked #1 in the all company and franchise stores for 2022.
- Surpassed annual quota by 120%.
- Lead store in sales 9 out of 12 months
- Exceeded monthly quota 107 out 108 times.
- Brought in 70 plus new customers very month.
Timeline
Sales Manager
Byrider Sales Of Indiana
01.2017 - Current
Program Consultant
Byrider Sales Of Indiana
08.2014 - 12.2016
Business Telesales
Verizon Wireless Corporation
05.2012 - 05.2014
Assistant Manager
Verizon Wireless Corporation
06.2009 - 05.2012
Senior Sales/Sales Representative
Verizon Wireless Corporation
03.2003 - 04.2009
Bachelor of Science - Electrical, Electronics Engineering Technologies
Point Park University
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