Melvis Hawkins
Lubbock,Texas
Summary
Dynamic operations leader with a proven track record at YWCA Lubbock, enhancing operational efficiency and driving strategic planning initiatives. Skilled in team leadership and process improvements, I successfully generated cost-saving measures and developed training programs that boosted productivity. Adept at fostering positive work environments and mentoring staff for professional growth. Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Implemented innovative solutions and guided teams to achieve operational success.
Overview
7
7
years of professional experience
Work History
YWCAre Director of Operations & Mini Camps
YWCA Lubbock
02.2021 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitor budget and utilized operational resources.
- Oversee day-to-day production activities in accordance with business objectives.
- Define, implement, and revise operational policies and guidelines.
- Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentor and coach team members to foster productive and engaging work environment.
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Identify opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Collaborate with senior management to develop and execute long-term corporate goals and objectives.
- Negotiate with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
CO General Manager
Something Different Grill
05.2020 - 01.2021
- Enhanced customer experience by implementing targeted service improvements based on client feedback and market research data.
- Developed comprehensive training programs for new employees, resulting in shorter onboarding times and increased productivity.
- Increased overall team efficiency by implementing innovative management strategies and fostering a positive work environment.
- Mentored junior managers in effective leadership techniques, helping them develop into valuable contributors within the organization.
- Boosted employee morale with regular feedback sessions, promoting professional growth through constructive criticism and praise for accomplishments.
- Optimized inventory management systems to minimize waste while maintaining adequate stock levels for uninterrupted operations.
Campus Life / Multicultural Affairs
Eastern New Mexico University
01.2018 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of University Studies - Physical Education Teaching And Coaching
Eastern New Mexico University
05-2022
Skills
- Operational Efficiency
- Strategic Planning and Execution
- Process Improvements
- Supervising large groups of children
- Conflict Resolution
- Leadership Training
- Operations Management
- Team Leadership
- Decision Making
- Customer Service
- Hiring and Onboarding
- Staff Scheduling
Timeline
YWCAre Director of Operations & Mini Camps
YWCA Lubbock
02.2021 - Current
CO General Manager
Something Different Grill
05.2020 - 01.2021
Campus Life / Multicultural Affairs
Eastern New Mexico University
01.2018 - 04.2020
Bachelor of University Studies - Physical Education Teaching And Coaching
Eastern New Mexico University
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