Melvy Monroy

• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
• Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
• Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
• Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
• Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
• Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
• Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
• Oversaw budget to manage expenditures and control costs.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
• Facilitated communication between family members regarding important updates or decisions related to the house manager role.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting personal space.
• Cared for two medium sized dogs. Feeding, walking, cleaning and bathing.
• Laundry Duties.
• Teaching the children Spanish as a second language.
• Answering phone, taking messages including contractors.

My duties while working for Mrs Thompson included but were not limited to being responsible for her two children which included her 4 year old son and her 1 year old daughter. I would get them ready in the morning, get them dressed, cook and serve their breakfast, and continue getting them ready for the day. I was continually teaching them manners, respect as well as teaching them Spanish as a second language. When the family needed to travel for their business, I would accompany them to each destination, including personal trips as well. While away I would care for the children to free up the parents to attend to their business meetings etc.