MELWIN SEQUEIRA
SHANGHAI
Summary
Actively seeking a position in the Organization where my skills of Customer service, management and strategic planning would be utilized. Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
ZAPFLER GERMAN CRAFT
SHANGHAI
06.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Restaurant Manager
BREWERY, BOURBON COOK HOUSE, TEQUILA LOCA
SHANGHAI
01.2019 - 05.2021
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Promoted business through participation in and sponsorship of community events.
Restaurant Manager
FatCow
SHANGHAI
07.2015 - 12.2018
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Motivated staff to perform at peak efficiency and quality.
Supervisor
SAFFRON MODERN INDIAN CUISINE
SHANGHAI
06.2014 - 06.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Food & Beverage Steward
THE LEELA SAHAR
MUMBAI
01.2012 - 05.2014
- Practiced proper safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Cooked menu items according to specified instructions.
Food & Beverage Steward
DELLA ADVENTURE
LONAVALA
01.2011 - 12.2011
- Practiced proper safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Cooked menu items according to specified instructions.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
Bachelor of Science - Hospitality
Vijayalakshmi Institute of Hospitality Sciences
Mangalore, India03.2011
Skills
- Staff Scheduling
- Managing Deliveries
- Menu Pricing and Writing
- Front of House Management
- Staffing and Sales Reporting
- Monitoring Food Preparation
- Supply Ordering and Management
- Inventory Control Processes
- Menu Planning
- Suggestive Selling
- Food Preparation and Safety
- Disciplinary Action
- Dining Reservations
- Community Events
- Guest Relations
- Food Plating and Presentation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Hindi
Professional Working
Kannada
Native or Bilingual
Konkani
Native or Bilingual
Timeline
Restaurant Manager
ZAPFLER GERMAN CRAFT
06.2021 - Current
Restaurant Manager
BREWERY, BOURBON COOK HOUSE, TEQUILA LOCA
01.2019 - 05.2021
Restaurant Manager
FatCow
07.2015 - 12.2018
Supervisor
SAFFRON MODERN INDIAN CUISINE
06.2014 - 06.2015
Food & Beverage Steward
THE LEELA SAHAR
01.2012 - 05.2014
Food & Beverage Steward
DELLA ADVENTURE
01.2011 - 12.2011
Bachelor of Science - Hospitality
Vijayalakshmi Institute of Hospitality Sciences
Similar Profiles
NAVEED ALVINAVEED ALVI
AD Manager at German Hospital, Central Plus German Hospital, MDM Plus MUHADDIBAD Manager at German Hospital, Central Plus German Hospital, MDM Plus MUHADDIB
Amber MatlaAmber Matla
Executive Chef and Manager at Buteras Craft Beer and Craft PizzaExecutive Chef and Manager at Buteras Craft Beer and Craft Pizza
HASSAN YAQOOBHASSAN YAQOOB
Biomedical Engineer at Saudi German HealthBiomedical Engineer at Saudi German Health
Daan ShenDaan Shen
Lab Assistant at Baylor UniversityLab Assistant at Baylor University
Danish MasoodDanish Masood
Application Test Engineer (Contractor) at AMDApplication Test Engineer (Contractor) at AMD