MELYSIA M. RIVERA-LOVATO
Salida,CA
Summary
Seeking a challenging position within an organization that will allow me the opportunity to utilize my skills, abilities and proven experience in Office Management and Customer Service as well provide growth for professional development.
Overview
10
10
years of professional experience
Work History
Part-Time Sales Lead
Pandora Jewelry
08.2023 - Current
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Office Assistant
Thomas Machinery
03.2021 - 07.2023
- Provided arranging travel, scheduling meetings, expense reports, maintaining records or files, responding to visitor and telephone calls from internal or external customers.
- Responsible for preparation of presentation materials, reports and preparing background documents as necessary.
- Provided comprehensive customer service.
- Handled with check-ins, dealing with money, sold equipment and items to customers as well as registering them in the systems.
Fresh Store Associate
Amazon.com
11.2020 - 02.2021
- Provided customer service, problem solving, and managing multiple priorities.
- Sort and scan packages into delivery routes for customers.
- Work in different sections of warehouse to pack foods for customers for on time deliveries.
- Use systems to scan, process and count inventory.
Administrative Assistant
Rap4
10.2015 - 10.2020
- Provided arranging travel, scheduling meetings, expense reports, maintaining records or files, responding to visitor and telephone calls from internal or external customers.
- Responsible for preparation of presentation materials, reports and preparing background documents as necessary.
- Provided comprehensive customer service.
- Handled with check-ins, dealing with money, sold equipment and items to customers as well as registering them in the systems.
Education
Associate of Science - Medical Assisting
Modesto Junior College
Modesto, CA12-2025
Associate of Arts - Natural Sciences
Modesto Junior College
Modesto, CA05-2025
High School -
Downtown College Preparatory High School
San Jose, CA06.2020
Skills
- Microsoft Office Suite
- 70 WPM
- Professional telephone etiquette
- Excellent writing and verbal skills
- Legible handwriting
- Exceptional time management
- Multi-task oriented
- Extremely organized
Timeline
Part-Time Sales Lead
Pandora Jewelry
08.2023 - Current
Office Assistant
Thomas Machinery
03.2021 - 07.2023
Fresh Store Associate
Amazon.com
11.2020 - 02.2021
Administrative Assistant
Rap4
10.2015 - 10.2020
Associate of Science - Medical Assisting
Modesto Junior College
Associate of Arts - Natural Sciences
Modesto Junior College
High School -
Downtown College Preparatory High School
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