Melyssa Morgan
Brooklyn,NY
Summary
Hardworking Medical receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Traube,Plaush& Marush
05.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
Lead Tutor
The Valley
11.2022 - Current
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Daycare Assistant Teacher
Discovery Pitstop
05.2022 - 08.2022
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
Lead Teacher
YWCA
01.2022 - 05.2022
- Uses and promotes positive guidance techniques
- Communicates with children on their developmental level
- Establishes routines with smooth transition periods
- Increased student involvement in program offerings through strategic redesign of program processes and methods.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Assistant Manager
Sunglass Hut
02.2021 - 01.2022
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Supervised day-to-day operations to meet performance, quality and service expectations
Education
Bachelor of Science - Medical Anthropology
Buffalo State SUNY
Buffalo, NYHigh School Diploma -
Highschool For Service And Learning
Brooklyn, NY06-2018
Skills
- Teaching
- Staff Leadership
- Typing and Filing
- Data collection
- Documentation review
- Program Development
- P>Elementary education
- P>Writing assessments
- P>Transitional support
Timeline
Medical Receptionist
Traube,Plaush& Marush
05.2023 - Current
Lead Tutor
The Valley
11.2022 - Current
Daycare Assistant Teacher
Discovery Pitstop
05.2022 - 08.2022
Lead Teacher
YWCA
01.2022 - 05.2022
Assistant Manager
Sunglass Hut
02.2021 - 01.2022
Bachelor of Science - Medical Anthropology
Buffalo State SUNY
High School Diploma -
Highschool For Service And Learning
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