Dynamic Lifestyle Director with expertise in enhancing resident satisfaction through engaging programs and community events. Proven track record in team collaboration and effective communication while managing vendor relationships.
Work History
Lifestyle Director
3 Years 5 Months
RLC Management | 03.2023 - Current
Developed and implemented engaging lifestyle programs enhancing resident satisfaction.
Coordinated events fostering community engagement and social interaction among residents.
Conducted needs assessments to tailor activities that meet diverse resident interests.
Managed vendor relationships to ensure quality services and timely delivery of resources.
VIP Suite Supervisor
2 Months
Levy Hospitality | 01.2023 - 03.2023
Coordinated event logistics, optimizing resource allocation for maximum guest satisfaction.
Trained and mentored staff, enhancing service delivery and operational efficiency.
Implemented process improvements, reducing waiting times and streamlining workflows.
Supervised daily operations, ensuring team compliance with health and safety standards.
Server
2 Months
Atria Senior Living | 11.2022 - 01.2023
Delivered exceptional dining experiences by providing attentive service and ensuring guest satisfaction.
Collaborated with kitchen staff to coordinate timely food delivery and presentation for residents.
Trained new staff on service protocols and best practices for resident interactions.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Assistant Manager
6 Years 2 Months
Brooks Brothers | 08.2016 - 10.2022
Managed daily operations to ensure seamless store functionality and customer satisfaction.
Developed and implemented training programs for new staff, enhancing onboarding efficiency.
Analyzed sales data to optimize inventory management and improve product placement strategies.
Collaborated with teams to plan and execute promotional events, driving foot traffic and engagement.