Memika Panta Kshetri
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beautician
Beautician Perfect Salon
03.2023 - 06.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Mobile Phone Technician
Samsung Electronics
10.2022 - 02.2023
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Erased user data, debugged application issues and refurbished devices for resale.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
Banking Assistant
Citizens Bank
03.2021 - 10.2022
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Counted, verified and handled bank deposits and armored cash transactions.
Education
Associate of Science - Information Science
Richland College
Dallas, TX07.2024
Skills
- Eyebrow Shaping
- Administrative Procedures
- Outstanding Client Retention
- Beauty Trend Advising
- Esthetics
- Facials Expertise
Certification
- Beautician
- Make-up Certification
- Nails Certification
- Hair Stylist Certification
- Cabin Crew Certification
Timeline
Beautician
Beautician Perfect Salon
03.2023 - 06.2023
Mobile Phone Technician
Samsung Electronics
10.2022 - 02.2023
Banking Assistant
Citizens Bank
03.2021 - 10.2022
Associate of Science - Information Science
Richland College
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