GUILLERMO MONTIJO
Tucson,AZ
Summary
Knowledgeable Mason with solid background in masonry support. Contributed to various construction projects by assisting in bricklaying, mixing mortar, and maintaining tools. Demonstrated reliability and teamwork in fast-paced environments.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Mason Assistant
EmployBridge
01.2025 - Current
- Promoted sustainability within the industry by utilizing eco-friendly materials whenever possible during construction projects.
- Assisted in estimating project costs and timelines by providing accurate documentation of materials needed and tasks to be completed.
- Cut and shaped stone pieces using specialized tools for accurate placement within structures, contributing to aesthetically pleasing results.
- Demonstrated adaptability while working on a variety of masonry projects, from residential homes to commercial buildings.
- Participated in continuous training opportunities to expand skill set and stay current on best practices within the masonry field.
- Supported lead Masons in creating visually appealing structures with precise measurements and alignment techniques.
DEPARTMENT HEAD
Home Depot
02.2023 - 11.2024
- Attended weekly manager meetings to review progress on objectives and discuss strategies for success
- Collaborated with other departments on cross-functional projects to meet organized objectives
- Evaluated performance of department staff to provide feedback and guidance to ensure maximum productivity
- Created detailed reports summarizing departmental performance and metrics and outcomes
- Trained and supervised associates on customer satisfaction excellence and strong company culture
- Handled escalated customer issues, driving customer satisfaction and repeat business
- Continuously had input in schedules to predict staffing needs, budgets, and employee requests
- Monitored workflow within the organization to optimize utilization of resources across teams
CUSTOMER SERVICE REPRESENTATIVE
Michael's
10.2021 - 01.2023
- Displayed strong organizational skills while managing multiple projects simultaneously
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Performed data entry tasks accurately and in a timely manner
- Handled customer complaints and inquiries
- Maintained an updated knowledge base of current products, services, pricing, and promotions
SQUAD MEMBER
Mod Pizza
03.2019 - 06.2022
- Utilize problem-solving techniques to troubleshoot customer issues in a timely manner
- Provide excelled customer service by responding quickly and professionally to inquiries
- Adapted quickly to changing environments while remaining flexible in times of need
- Demonstrated ability to multi-task, prioritize tasks and manage time efficiently
Education
High School -
WINSTON CHURCHILL HIGH SCHOOL
San Antonio, TXSkills
- Operation planning
- Sales management
- Team leadership
- Merchandise and product restock
- Handling heavy machinery
- Customer service
- Relationship building and management
- Work planning and organizing
- Safety and security
- Job site cleanup
- Power tool operation
- Hand tool proficiency
Timeline
Mason Assistant
EmployBridge
01.2025 - Current
DEPARTMENT HEAD
Home Depot
02.2023 - 11.2024
CUSTOMER SERVICE REPRESENTATIVE
Michael's
10.2021 - 01.2023
SQUAD MEMBER
Mod Pizza
03.2019 - 06.2022
High School -
WINSTON CHURCHILL HIGH SCHOOL
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