Results-driven leader with extensive experience in managing customer service and logistics teams. Proven track record in driving operational excellence through process improvement and risk control initiatives. Skilled in making day-to-day supervisory decisions while ensuring compliance with policies and procedures. Adept at collaborating with cross-functional teams and external customers to enhance service delivery and achieve business objectives. Committed to talent development through effective mentoring and coaching, with a focus on optimizing resource allocation to meet organizational goals.
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.