Results-driven retail professional with experience in visual merchandising, customer service, and daily store operations. Skilled in coaching team members, improving communication, and keeping priorities aligned with business goals. Proven ability to support smooth execution and positive guest experiences. I would consider myself a fast learner, ready to adapt and succeed in any role given.
Work History
Visual Merchandiser
1 Year 10 Months
Target | 12.2024 - Current
Executed visual merchandising directives for seasonal floor sets, endcaps, and promotional displays.
Installed signage, labels, and promotional graphics to support clear guest navigation and sales presentation.
Maintained planogram accuracy by zoning merchandise and adjusting product placement to match brand standards.
Collaborated with team members to transition merchandise and reset department layouts efficiently.
Monitored stock presentation and replenished displays to keep sales floor organized and shoppable.
Adapted quickly to corporate visual updates and changed floor plans to meet store priorities.
Supported guest service needs while balancing visual standards and daily merchandising tasks.
Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Trained new staff on visual merchandising standards and practices, ensuring brand consistency across all departments.
Led team in complete store redesign, which was met with positive customer feedback and noticeable uplift in sales.
Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
Worked also as a team lead making sure workload was met.
Directed daily team workflows, ensuring priorities aligned with operational goals and service standards.
Coached staff on procedures, quality expectations, and performance improvements.
Improved communication between staff and management to support accurate task execution.
Set performance expectations for the team, monitoring progress toward goals and providing constructive feedback as needed.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Bus Attendant
2 Years
CCISD | 08.2019 - 08.2021
Assisted students boarding and exiting buses safely.
Secured wheelchairs, harnesses, and seat belts according to safety procedures.
Monitored student behavior to maintain orderly transportation environment.
Supported students with special needs during daily transportation routines.
Communicated rider concerns and route issues to bus driver promptly.
Enforced bus safety rules to prevent incidents and disruptions.
Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
Assisted administration with assignment of students to bus routes and prepared reports.
Sales Associate
3 Years 7 Months
Dicks Sporting Goods | 01.2018 - 08.2021
Delivered knowledgeable customer service across sales floor, fitting rooms, and checkout.
Guided shoppers through product selection using detailed category and merchandise knowledge.
Processed register transactions, returns, and exchanges with accuracy and efficiency.
Assisted with curbside pickup, online order fulfillment, and merchandise retrieval.
Trained new associates on customer engagement, POS procedures, and store policies.
Resolved customer concerns promptly while maintaining service quality and store standards.
Supported team coverage, floor recovery, and daily operations during high-volume periods.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed returns, exchanges and refunds in accordance with store policy.
Babysitter
4 Years 7 Months
N/a | 01.2016 - 08.2020
Planned age-appropriate activities supporting learning, creativity, and healthy engagement.
Supervised children's daily routines, ensuring safety during meals, play, and rest periods.
Prepared nutritious snacks and meals aligned with household instructions and dietary needs.
Managed bedtime routines, calming transitions, and consistent schedule expectations.
Communicated clearly with parents regarding behavior, needs, and daily updates.
Responded quickly to minor injuries, conflicts, and urgent situations with sound judgment.
Adapted caregiving approaches for different ages, personalities, and family preferences.
Communicated positively with children and guardians.
Reassured children when upset providing emotional support and stability.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.