Summary
Overview
Work History
Education
Skills
Timeline
Generic

Memphis Robinson

Greensboro,NC

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

7
7
years of professional experience

Work History

Data Analyst

Nasdaq
12.2021 - Current
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Utilized data visualization tools to effectively communicate business insights.
  • Participated in requirements meetings to understand business needs.
  • Developed and implemented data governance policies and procedures.
  • Developed complex dashboard and reporting tools to track business performance metrics.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Created dashboards to monitor and track key performance indicators.

Data Entry Specialist

Nasdaq
12.2020 - 12.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed workflow scheduling, data entry, and accuracy verification for large data projects.
  • Created and maintained data entry logs to track data entry activities.
  • Used computer software to store and retrieve data.
  • Updated and maintained customer information, documents and records.
  • Followed data entry protocols, rules and regulations.
  • Managed and organized documents for data entry tasks.
  • Created spreadsheets for more efficient recordkeeping.
  • Preserved customer confidence and protected operations by keeping information confidential.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Administrative Coordinator

SSM Health
01.2017 - 12.2020
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

Bachelor of Arts - Peace And Conflict Resolution Studies, History

University of North Carolina At Greensboro
Greensboro, North Carolina

Skills

  • Technical Analysis
  • A/B Testing
  • Data Validation
  • Project Management
  • Usability Testing
  • Report Writing
  • Process Improvement
  • Technical Writing
  • Analytical Problem Solving
  • Data Analysis
  • Attention to Detail
  • Data Compiling

Timeline

Data Analyst

Nasdaq
12.2021 - Current

Data Entry Specialist

Nasdaq
12.2020 - 12.2021

Administrative Coordinator

SSM Health
01.2017 - 12.2020

Bachelor of Arts - Peace And Conflict Resolution Studies, History

University of North Carolina At Greensboro

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Memphis Robinson