Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Memuna Mahamane

Atlanta

Summary

Experienced healthcare administrative professional with a proven ability to manage recruitment processes, deliver training programs, and foster high-quality staff relationships. Skilled in applicant tracking systems, virtual interviewing, performance evaluations, and training program development. Dedicated to creating efficient workflows, enhancing team performance, and supporting organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Netsuite Financial Business Analyst

Capgemini
07.2022 - 11.2024
  • Executed a NetSuite subsidiary restructure, streamlining financial operations and ensuring compliance with organizational changes
  • Conducted thorough validation of financial reports, including trial balance, income statements, and balance sheets, to confirm data integrity following the restructure
  • Leveraged advanced Excel formulas to cross-check and validate financial data, ensuring accuracy and consistency across all financial statements
  • Developed and implemented validation protocols to ensure that the subsidiary restructure did not impact the accuracy of financial data
  • Generated detailed financial reports post-restructure to provide clear insights and confirm the successful transition of financial data
  • Identified and resolved discrepancies in financial data during the validation process, maintaining the integrity of the financial reports
  • Streamlined financial reporting processes by integrating new subsidiary structures within NetSuite, improving data accessibility and report generation
  • Remote

Netsuite Business Analyst

Capgemini
07.2022 - 11.2024
  • Assisted in managing end-to-end Project to Cash processes, ensuring timely and accurate billing and revenue recognition
  • Managed NetSuite integration with other CRM and ERP applications to streamline business processes
  • Trained finance and project teams on NetSuite functionalities, reducing manual data entry and error by60 hours per month
  • Collaborated with stakeholders to gather requirements and develop solutions tailored to business needs
  • Led the migration of legacy systems to NetSuite, including data cleansing and mapping
  • Conducted user acceptance testing (UAT) to validate system functionality and user requirements
  • Developed and maintained detailed documentation for NetSuite configurations and customizations
  • Provided ongoing support for NetSuite users, ensuring minimal disruption to operations
  • Remote

Healthcare Administrative Assistant

Govvas Healthcare
08.2021 - 05.2022
  • Answered and managed candidate inquiries with a friendly and professional demeanor, ensuring high-quality candidate engagement.
  • Organized candidate records in tracking systems, ensuring data accuracy and compliance throughout the recruitment process.
  • Scheduled and conducted virtual and phone interviews, evaluating candidates based on organizational needs.
  • Coordinated new-hire training and orientations, preparing materials and facilitating workshops on healthcare policies and procedures.
  • Assisted with evaluating staff performance, documenting reviews, and resolving team concerns to maintain productivity.

Communications and Engagement Intern

Northern Rose Home Health
05.2020 - 08.2020
  • Provided supervision and conducted evaluations of care plans to improve patient satisfaction and team efficiency.
  • Developed and delivered hands-on caregiver training, including personal care, transfer, and mobility techniques.
  • Scheduled caregiver assignments in collaboration with client needs, ensuring high-quality matches.
  • Documented detailed progress reports for performance reviews and care adjustments.
  • Assisted in scheduling and conducting interviews for partner collaborations, supporting healthcare professional recruitment efforts.
  • Created and maintained training and orientation materials for onboarding new team members.
  • Supported the planning and execution of training events for healthcare staff.
  • Developed and maintained documentation on service features and processes, ensuring compliance with standards and alignment with the target audience
  • Prepared detailed reports on project progress, performance metrics, and emerging trends
  • Scheduled and conducted appointments with healthcare professionals to establish partnerships and sponsorships in support of the company’s goals
  • Stayed updated on the latest processes and innovations to continuously modernize operational methods and systems

Caregiver/Personal Assistant

Arboria of Long Grove
06.2017 - 05.2020
  • Cared for an average of 9 different clients on a rotational schedule
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision
  • Documented detailed daily reports on each client’s progress, informing adjustments in care plans when necessary
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery

Education

Bachelor's - Organizational and Corporate Communication

Northern Illinois University
01.2022

Skills

  • Applicant Tracking Systems
  • Virtual & Phone Interviews
  • Training Program Design
  • Orientation Facilitation
  • Performance Evaluation
  • Staff Scheduling
  • Team Coordination
  • Calendar Management
  • Microsoft Excel
  • PowerPoint
  • NetSuite ERP
  • Scheduling Software
  • Data Management,
  • Documentation Preparation

Certification

  • Oracle Cloud Infrastructure Generative AI Professional
  • Business Analysis and Process Management
  • Agile Software Development

Timeline

Netsuite Financial Business Analyst

Capgemini
07.2022 - 11.2024

Netsuite Business Analyst

Capgemini
07.2022 - 11.2024

Healthcare Administrative Assistant

Govvas Healthcare
08.2021 - 05.2022

Communications and Engagement Intern

Northern Rose Home Health
05.2020 - 08.2020

Caregiver/Personal Assistant

Arboria of Long Grove
06.2017 - 05.2020

Bachelor's - Organizational and Corporate Communication

Northern Illinois University

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Memuna Mahamane