Memuna Njai
Hyattsville,MD
Summary
Empathetic Care Worker with a sensitive approach to cultivating trusting, stimulating, and varied lifestyles for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Overview
7
7
years of professional experience
Work History
Healthcare Aid
Ameristar Healthcare
05.2021 - 02.2022
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted in daily living activities by dressing, grooming, bathing, and toileting patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe, and well-organized patient environment.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in the logbook
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Kept accurate records of patients' care, condition, and progress.
Overnight Stoker, Cashier
Safeway
01.2020 - 07.2020
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained a neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Received, sorted, and processed incoming stock and materials to prepare stock for storage or shipment.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Observed safety protocols when transporting merchandise to different areas of the store to alleviate item damage.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of-season merchandise and make room for new stock.
- Conducted daily inventory counts and verified accuracy of product levels.
- Contributed to development of new systems and stocking procedures to improve overall stock organization and management.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Cashier, Customer Service, Cleaning
McDonald, FAST FOODS
06.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet a wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting them in the computer system.
- Identified and resolved discrepancies and errors in customer accounts.
Nurse Aide
Bayada Home Care
01.2015 - 06.2016
- Assisted in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with patient transfer and ambulation.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Kept accurate records of patients' care, condition, and progress.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in the logbook
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Promoted patient socialization, self-care, and development by recognizing and using patient strengths to motivate patients.
- Cared for residents in assisted living facilities and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Nurse Aide
Professional Healthcare Resources Inc.
09.2014 - 04.2015
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with patient transfer and ambulation.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Kept accurate records of patients' care, condition, and progress.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Collaborated in consults, patient care plan development and patient monitoring.
- Scheduled and accompanied client to medical appointments.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
Education
No Degree -
Prince George's Community College
Upper Marlboro, MD06.2013
High School Diploma -
Parkdale High School
Riverdale, MD07.2012
Skills
- Responding to Emergencies
- Companionship and Emotional Support
- Chronic Disease Management
- Supporting Personal Needs
- General Housekeeping Abilities
- Direct Patient Care
- Behavioral Management
- Regulatory Compliance
- Data Entry
- First Aid and CPR
- Progress Documentation
- Patient Privacy and Confidentiality
- Community Integration
Timeline
Healthcare Aid
Ameristar Healthcare
05.2021 - 02.2022
Overnight Stoker, Cashier
Safeway
01.2020 - 07.2020
Cashier, Customer Service, Cleaning
McDonald, FAST FOODS
06.2017 - 08.2018
Nurse Aide
Bayada Home Care
01.2015 - 06.2016
Nurse Aide
Professional Healthcare Resources Inc.
09.2014 - 04.2015
No Degree -
Prince George's Community College
High School Diploma -
Parkdale High School
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