Grocery Pick Up
- Worked in Kroger as a grocery pick-up.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Loaded grocery bags into customers' vehicles.