Mena Katz-Veloso
Palm Coast
Summary
Dynamic and dedicated professional with experience with fast paced work, excelling in customer service and teamwork. Proven ability in cash handling and maintaining high standards of cleanliness. Recognized for enhancing workplace efficiency and training new team members, demonstrating a strong commitment to integrity and a willingness to learn.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
08.2023 - 05.2024
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Crew Member
Tropical Smoothie
11.2022 - 07.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Took orders, prepared meals, and collected payments.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Arts - Diagnostic Medical Sonography
Daytona State College
Daytona Beach, FL05-2027
High School Diploma -
Matanzas High School
Palm Coast05-2023
Skills
- Cooking
- Valid Driver's license
- Sanitizing
- Drive-thru operations
- Cleaning
- Multitasking and organization
- Cash handling
- Line efficiency
- Integrity and honesty
- Store closing
- Inventory restocking
- Customer service
- Workplace efficiency
- Willingness to learn
- Teamwork and collaboration
Timeline
Crew Member
Dunkin' Donuts
08.2023 - 05.2024
Crew Member
Tropical Smoothie
11.2022 - 07.2023
Associate of Arts - Diagnostic Medical Sonography
Daytona State College
High School Diploma -
Matanzas High School