Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Fund Accounting Specialist
BNP Paribas Securities Services
09.2022 - 01.2023
Conducted research to resolve discrepancies between trade confirmations, broker statements, Custodian statements.
Prepared timely and accurate Net asset values, yields, distributions and other fund accounting output.
Prepared daily and and monthly portfolio valuation reports for clients
Reviewed and reconciled financial documents, such as bank statements and investment accounts.
Created and maintained accurate records of fund transactions.
Performed detailed review of security pricing data from various sources.
Utilized software applications such as Microsoft Excel for data analysis purposes.
AR Specialist
CBRE Corporate Outsourcing Sp. Z O.o
03.2021 - 08.2022
Reviewed and reconciled accounts receivable records to ensure accuracy of customer Invoices.
Prepared monthly aging reports of all outstanding receivables for management review.
Assisted with month-end close process by preparing journal entries related to Accounts receivable activity.
Established new accounts in accordance with company policies and procedures.
Documented all Accounts Receivable transactions accurately in the system according to established procedures.
Interfaced with Auditors during periodic reviews of Accounts Receivable activity.
Tracked daily cash receipts from customers against their respective invoices for proper reconciliation purposes.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Generated, mailed and monitored invoices.
Customer Service Specialist
Sitel Polska Sp. Z O.o
11.2019 - 01.2021
Maintained a high level of professionalism while interacting with customers via phone and email.
researched complex issued raised by customers, identified solutions, and provided timely responses.
Processed refunds according to company policies and procedures.
Investigated escalated customer complaints utilizing problem solving skills to identify root causes of issues.
Developed strategies for improving customer service processes based on feedback from customers and Team members.
Resolved Customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Accountant
Intellectual School
07.2018 - 08.2019
Handled day-to-day accounting processes to drive financial accuracy.
Completed daily cash functions like account tracking, payroll and wage allocations, banking reconciliations.
Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
Gathered financial information, prepared documents, and closed books.
Bank Intern
Commercial Bank Of Ethiopia
07.2017 - 09.2017
Developed a comprehensive understanding of the bank's policies and procedures related to customer service.
Participated in training sessions conducted by senior staff members to gain knowledge about banking operations and regulations.
Education
Master of Science - Advanced Finance Accounting
University of Economics And Human Sciences
Warsaw, Poland
09.2021
Skills
Detail oriented
Customer Relations
Professional performance under pressure
Excellent written and verbal communication
Proficient in MS Office, Excel, Outlook and ERP system