Menaka K Palle Gedara
Fort Worth,USA
Summary
Dynamic and highly competent IT professional with over 10 years of extensive experience in Software Quality Assurance, adept at navigating a wide range of challenges across various domains. Expertise includes a decade of focused work with PEGA in healthcare, insurance, and life sciences and Banking. Proven track record as a QA Lead, responsible for planning, implementing, and managing Quality Assurance and Quality Control processes for software projects, utilizing advanced QA methodologies to ensure adherence to industry standards. Committed to delivering high-quality results that enhance operational efficiency and drive project success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Consultant -QA
EvonSys Inc
Remote
01.2025 - Current
- Assisted in leading testing efforts for PNC onboarding project through both manual and automated processes. Supported team members in utilizing Selenium framework, Cucumber, and Genkings effectively.
- Evaluated client requirements to develop strategic recommendations for process enhancements.
- Coordinated project timelines and deliverables, maintaining focus on client objectives throughout the process.
- Facilitated mentorship for junior consultants, fostering enhanced team capabilities and achieving superior performance outcomes.
Senior Consultant – QA
EvonSys, Inc
Wilmington, DE, USA
08.2022 - Current
- Formulated and instituted robust API testing methodologies to enhance functionality and reliability of account opening solutions.
- Achieved successful implementation of Pega 8.4 framework across projects, enhancing operational efficiency. Streamlined project documentation and collaboration via Jira and Confluence, fostering team communication. Improved software quality through effective management of API testing processes with Postman.
Consultant - QA
Virtusa (PVT) LTD
01.2017 - 06.2021
- Executed comprehensive solution design for Cigna by leveraging Pega RPA to efficiently gather and input physician data from external sources into Pega systems.
- Analyzed client needs and tailored insurance solutions to enhance customer satisfaction.
- Assisted teams in utilizing Pega for process automation and SQL Server for data management. Supported testing efforts with Reltio as a test management tool. Aided in implementing Pega robotic automation for improved efficiency.
Senior Engineer QA
Virtusa (PVT) LTD
10.2014 - 06.2017
- Designed and specified thorough test cases, focusing on critical software functionalities.
- Collaborated with cross-functional teams to implement effective testing life cycle strategies.
- Achieved significant reductions in defect rates through proactive management and resolution strategies. Enhanced product quality by implementing effective defect tracking systems. Fostered collaboration among teams to streamline defect resolution processes and improve overall project efficiency.
- Analyzed and classified defects during triage sessions to streamline the bug-fixing workflow.
QA Engineer
Virtusa (PVT) LTD
05.2014 - 08.2014
- The McD RiDM Portal program converts existing windows base application to the web base application.
- Domain: Hospitality Management
- Technology: VB.NET, SQL 2008, PHP, XML, Java Script.
QA Engineer
Virtusa (PVT) LTD
01.2014 - 04.2014
- BT has launched its new White Label Managed Services, which allows communications providers and other companies to offer their own branded national telephony and broadband products.
- Domain: Telecom
- Technology: Java Script, SQL, Soap UI, HP QC, Putty, Chorus, MySQL.
Education
B.Sc. - Management Information System
National Institute of Business Management
01.2013
Master of Business Administration - General, Project Management
University of West London
01.2022
B.Sc. - Management Information System
National Institute of Business Management
01.2013
Skills
- Data Management
- Selenium-based test automation
- Cucumber
- Proficient in Pega robotic solutions
- Pega platform expertise
- API Test using Postman
- Project Management
- Agile methodology expertise
- Scrum methodology expertise
- Efficient resource management
- Clear communication in presentations
- Cross-functional Collaboration
- Strategic issue identification
- Data-driven decision making
- Effective solution development
Accomplishments
- Received PRISM award as Star Performer in HealthCare, Insurance and Life Science segment for the year 2018 at Virtusa (Pvt) Ltd.
- Awarded as a top talent employee for five consecutive years at Virtusa.
- Named as QA Champion by PNC leadership for driving QA strategy, reducing defects, and ensuring successful delivery of the PNC Onboarding & New Account Opening initiative.
Certification
Green Card Holder
Languages
English
Full Professional
Timeline
Lead Consultant -QA
EvonSys Inc
01.2025 - Current
Senior Consultant – QA
EvonSys, Inc
08.2022 - Current
Consultant - QA
Virtusa (PVT) LTD
01.2017 - 06.2021
Senior Engineer QA
Virtusa (PVT) LTD
10.2014 - 06.2017
QA Engineer
Virtusa (PVT) LTD
05.2014 - 08.2014
QA Engineer
Virtusa (PVT) LTD
01.2014 - 04.2014
Master of Business Administration - General, Project Management
University of West London
B.Sc. - Management Information System
National Institute of Business Management
B.Sc. - Management Information System
National Institute of Business Management
Project Responsibilities
- Performed throughout the entire testing Life Cycles: including End to End Functional Testing, Generate Test Summary Report (TSR) from JIRA, Requirement identification and analyzed, maintaining the requirement clarifications index, Selecting the test types, Test Environments, Test Execution, Bug Reporting, Prepare the Release Notes.
- Develop comprehensive QA strategies based on project requirements and industry base practice., Create test plans outline the scope, approach, resources and scheduled for testing activities. Design Test Cases and scenarios to verify software functionality, performance, and reliability.,
- Oversee automates testing framework and tools for efficient and repeatable testing process. Collaborate with team to select appropriate testing tools and technologies., Establish defect tracking systems and processes to identify, document, and prioritize software defects. Minor defect resolution progress and ensure timely closure of identified issues.,
- Identify potential risks and issues in the testing process and develop strategies to mitigate them. Collaborate with project stakeholders to proactively address and manage project risks.,
- Lead and monitor a team of QA engineers, ensuring their productivity, growth, and adherences to QA Process. Coordinate with cross-functional teams to align testing efforts with development and deployment timeline.,
- Understanding the customer needs and preferences. Customer Service and Relationship Management., Data Interpretation and visualization.
- Data modeling and manipulation., Coordinate UAT efforts, working closely with stakeholders to ensure smooth acceptance testing. Provide guidance and support to the users during the UAT phase.