Mendel Joseph
Linthicum Heights,MD
Summary
Proven track record in enhancing customer satisfaction and team productivity, notably at UPS. Skilled in GPS navigation and package handling, with a knack for heavy lifting. Excelled in roles requiring punctuality and exceptional customer service, achieving significant improvements in delivery efficiency and customer engagement.
Overview
4
4
years of professional experience
Work History
Delivery Driver Helper
UPS
10.2024 - 01.2025
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Improved overall team productivity by effectively collaborating with drivers, dispatchers, and warehouse personnel.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
Warehouse Worker
Target
03.2024 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 80 pounds.
Store Associate
Walmart
05.2022 - 01.2023
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
Store Associate
Burlington
01.2021 - 11.2021
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
High School Diploma -
North County Highschool
Glen Burnie, MD06-2023
Skills
- Punctuality
- Loading and unloading
- Clean driving record
- Heavy lifting
- GPS navigation
- Delivery scheduling
- Package handling
Timeline
Delivery Driver Helper
UPS
10.2024 - 01.2025
Warehouse Worker
Target
03.2024 - 09.2024
Store Associate
Walmart
05.2022 - 01.2023
Store Associate
Burlington
01.2021 - 11.2021
High School Diploma -
North County Highschool
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