Mendi Jones
Carmen,OK
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Emergency Management Director
Major County
11.2022 - Current
- Enhanced community preparedness by developing and implementing comprehensive emergency management plans.
- Developed contingency plans considering various factors such as population density, infrastructure vulnerabilities, and available resources.
- Streamlined reporting processes by implementing standardized documentation protocols across all departments involved in emergency operations.
- Developed strategic partnerships with businesses to enhance resource availability during crisis situations.
- Managed budgets and resources efficiently, ensuring adequate funding for emergency management operations.
- Established strong relationships with external partners for improved collaboration during crisis situations.
- Assessed potential risks within the community, creating tailored mitigation strategies based on regional needs.
- Conducted regular training exercises to maintain staff readiness and evaluate the effectiveness of emergency plans.
- Collaborated with local agencies for effective disaster response, streamlining communication and coordination.
- Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.
Dispatch Supervisor
Major County Sheriff’s Office
06.2021 - 11.2022
- Oversee, train, and schedule dispatchers for Major County and manage the Dispatch office. Regularly report Dispatch activities to the Major County Sheriff’s Department. Promote professionalism and accuracy and emphasize the vital role of dispatchers to law enforcement, fire departments, and emergency medical services. Perform Emergency Dispatcher duties as described below.
Emergency Dispatcher
Major County Sheriff’s Office
08.2018 - 06.2021
- Responsible for accurate entry from paper forms to the National Crime Information Center (NCIC) database; management and maintenance of warrants, orders of protection, stolen property, missing persons, and runaway juveniles. Responsible for dispatching Police, Fire, and EMS calls for Major County by providing accurate information to officials with emergency information and details of locations and situations, while maintaining the highest levels of confidentiality and security of sensitive data. Also responsible for training new hires to the communications department.
Sporting Goods Sales Associate
Atwoods Ranch and Home
02.2017 - 08.2018
- Responsible for background checks for firearms sales; ensured customer service for sporting goods retail sales, oversaw merchandising, inventory control, stocking and display for sporting goods department.
Manager at Two Locations
Hammerheads & Main Street Liquor
08.2015 - 02.2017
- Oversaw the daily and weekly activities of employees; performed all purchasing and inventory duties for both stores; trained all new employees in compliance with company policies and procedures; conducted hiring and firing of employees; handled all sales transactions; prepared daily sales reports and bank deposits; served customers and resolved customer and employee issues.
Education
Bachelor’s - Emergency Management
Waldorf University
Forest City, IACertificate of Training - undefined
US Department of Homeland Security
01.2021
Certificate of Training - undefined
Impact Dispatching
03.2019
Certificate of Training - undefined
CallWorks University
10.2018
Graduate - undefined
Academy of Cosmetology Melbourne
Melbourne, Florida05.2016
Graduate - undefined
Enid High School
Enid, Oklahoma05.2013
Skills
- Proficient in all communication equipment and software required for Emergency Management communications
- Proficient in radio etiquette
- Knowledge of fire jurisdictions
- Familiar with contacts for electric and gas services during emergencies
- Knowledge of which commissioner are each district
- Adept at time management, leadership skills during emergency situations, and implementation of all county-approved emergency management policies and procedures
- Able to inspire confidence in high-stress situations
- Volunteer Firefighter with Cleo Springs Fire Department
- Strategic thinking
- Public safety
- Crisis management
- Disaster response
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Detail-oriented
- Self motivation
- Professionalism
- Adaptability
- Continuous improvement
- Professional demeanor
- Stress management
Timeline
Emergency Management Director
Major County
11.2022 - Current
Dispatch Supervisor
Major County Sheriff’s Office
06.2021 - 11.2022
Emergency Dispatcher
Major County Sheriff’s Office
08.2018 - 06.2021
Sporting Goods Sales Associate
Atwoods Ranch and Home
02.2017 - 08.2018
Manager at Two Locations
Hammerheads & Main Street Liquor
08.2015 - 02.2017
Certificate of Training - undefined
US Department of Homeland Security
Certificate of Training - undefined
Impact Dispatching
Certificate of Training - undefined
CallWorks University
Graduate - undefined
Academy of Cosmetology Melbourne
Graduate - undefined
Enid High School
Bachelor’s - Emergency Management
Waldorf University
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