Mendjola Koprencka
New Britain,CT
Summary
Motivated and detail-oriented senior student with a strong commitment to academic excellence and personal growth. Highly organized and hardworking, with a passion for technology, problem-solving, and delivering excellent customer experiences. Actively seeking opportunities to apply and expand technical skills in computer-related fields.
Overview
1
1
year of professional experience
Work History
Sales Specialist
Apple
10.2025 - Current
- Deliver personalized product recommendations, drive sales, and guide customers to the right Apple solutions.
- Support Apple Pickup, assist with On Point check-ins and appointments, and maintain Avenues by keeping the accessories area organized and helping customers.
- Provide setup support by helping customers unbox new devices, start data transfer, and get started confidently.
Fulfillment Expert
Target
11.2024 - 10.2025
- Process and fulfill pickup orders by picking, prepping, and stowing items.
- Handle shipment orders by selecting, prepping, and packing items.
- Provide excellent customer service and resolve inquiries professionally.
Education
Bachelor of Arts - Computer Science
Central Connecticut State University
New Britain, Connecticut06-2026
Bachelor of Science - Business Computing
American College of Thessaloniki
Thessaloniki, GreeceSkills
- Languages: Fluent in Greek, Albanian, and English
- Technical Skills: Microsoft Office Suite, Visual Studio Code, NetBeans, Google Drive
- Programming Languages: Java, SQL, HTML, CSS, JavaScript, PHP
- Customer Service Skills: Sales support, customer communication, problem-solving and service-oriented assistance
Certifications
- Basic Life Support (BLS), 09/01/24, European Resuscitation Council
Timeline
Sales Specialist
Apple
10.2025 - Current
Fulfillment Expert
Target
11.2024 - 10.2025
Bachelor of Arts - Computer Science
Central Connecticut State University
Bachelor of Science - Business Computing
American College of Thessaloniki