Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Mendjola Koprencka

New Britain,CT

Summary

Motivated and detail-oriented senior student with a strong commitment to academic excellence and personal growth. Highly organized and hardworking, with a passion for technology, problem-solving, and delivering excellent customer experiences. Actively seeking opportunities to apply and expand technical skills in computer-related fields.

Overview

1
1
year of professional experience

Work History

Sales Specialist

Apple
10.2025 - Current
  • Deliver personalized product recommendations, drive sales, and guide customers to the right Apple solutions.
  • Support Apple Pickup, assist with On Point check-ins and appointments, and maintain Avenues by keeping the accessories area organized and helping customers.
  • Provide setup support by helping customers unbox new devices, start data transfer, and get started confidently.

Fulfillment Expert

Target
11.2024 - 10.2025
  • Process and fulfill pickup orders by picking, prepping, and stowing items.
  • Handle shipment orders by selecting, prepping, and packing items.
  • Provide excellent customer service and resolve inquiries professionally.

Education

Bachelor of Arts - Computer Science

Central Connecticut State University
New Britain, Connecticut
06-2026

Bachelor of Science - Business Computing

American College of Thessaloniki
Thessaloniki, Greece

Skills

  • Languages: Fluent in Greek, Albanian, and English
  • Technical Skills: Microsoft Office Suite, Visual Studio Code, NetBeans, Google Drive
  • Programming Languages: Java, SQL, HTML, CSS, JavaScript, PHP
  • Customer Service Skills: Sales support, customer communication, problem-solving and service-oriented assistance

Certifications

  • Basic Life Support (BLS), 09/01/24, European Resuscitation Council

Timeline

Sales Specialist

Apple
10.2025 - Current

Fulfillment Expert

Target
11.2024 - 10.2025

Bachelor of Arts - Computer Science

Central Connecticut State University

Bachelor of Science - Business Computing

American College of Thessaloniki