Menekem Halefom
Buffalo,NY
Summary
Proven leader and efficient Restaurant Crew Worker at Venus Greek & Mediterranean, I excel in team supervision, ensuring operational excellence, and delivering outstanding customer service. Demonstrated ability to manage inventory, resolve conflicts, and maintain high cleanliness standards. Skilled in multitasking and fostering a welcoming atmosphere, I embody reliability and creativity, driving a significant improvement in customer satisfaction.
Overview
1
1
year of professional experience
Work History
Restaurant Crew Worker
Venus Greek & Mediterranean
Amherst, NY
10.2023 - 11.2024
- Team Leadership & Supervision: Oversaw daily operations, coordinated staff, trained new employees, and ensured smooth service flow.
- Payroll & Scheduling: Managed employee scheduling, payroll processing, and ensured adequate shift coverage.
- Inventory & Supply Management: Monitored stock levels, placed orders, and maintained efficient kitchen and front-of-house operations.
- Problem-Solving & Conflict Resolution: Quickly resolved customer complaints and operational issues to maintain a high level of service.
- Customer Service & Hospitality: Provided friendly, attentive service, ensuring a welcoming dining experience.
- Order Management & Accuracy: Took and processed customer orders efficiently while accommodating special requests.
- Cash Handling & POS Systems: Managed transactions, processed payments, and handled cash/card sales with accuracy.
- Multi-Tasking & Efficiency: Balanced multiple tables, orders, and customer needs in a fast-paced environment.
- Health & Safety Compliance: Ensured food safety standards, cleanliness, and compliance with restaurant regulations.
Education
Bachelor of Science - Mechanical Engineering
SUNY At Buffalo
Buffalo, NY05-2027
Skills
- Reliability and punctuality
- Creativity and innovation
- Excellent customer service
- Equipment monitoring
- Patience and empathy
- Hospitality and accommodation
- Cleanliness and hygiene
- Supply restocking
Timeline
Restaurant Crew Worker
Venus Greek & Mediterranean
10.2023 - 11.2024
Bachelor of Science - Mechanical Engineering
SUNY At Buffalo
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